Healthcare Management Directions

Healthcare Management Directions, Inc. is a hospital development consulting firm based in the United States. It provides planning services, including project feasibility studies; assistance in developing support from physicians, communities, local governments, and regional enterprises; assistance in preparing Certificate of Need (CON) applications; identifying operational deliverables for planned facilities; and creating design and operational models. The company also offers project initiation services, including selecting construction firms; participating in the facility design process; choosing construction management companies; managing equipment specifications; developing and managing overall project plans; and forming the initial project deployment team, issuing the master project plan, and assigning responsibilities. Additionally, the company provides operational project management services, including recruiting, hiring, and managing administrative and departmental staff to prepare the facility for its scheduled opening; defining, selecting, and implementing technology; establishing patient flow processes for surgical departments; developing departmental performance metrics; training department heads and staff; providing medical staff training; and offering project management and coordination services. Furthermore, the company delivers post-opening services, including managing the facility under a management agreement; conducting on-site observations within a specified timeframe; evaluating and improving patient flow; and adjusting customer service and service recovery programs. Healthcare Management Directions, Inc. was founded in 2001 and is headquartered in Brentwood, Tennessee.