NarrativeDx

NarrativeDx Uses AI to Identify Actionable Insights from Patient Feedback to Improve CAHPS Scores, Increase Referrals, and Reduce Nurse Turnover. By analyzing comments from rounding tools, satisfaction surveys, online reviews, social media, and more, NarrativeDx goes beyond survey scores to help hospitals deliver exceptional experiences that drive a 50% improvement in financial performance. Patient Experience Analytics understands your entire world of patient feedback. Driving excellence in patient experience through the NarrativeDx analytics platform is the right strategy for improving clinical outcomes and fostering growth. Uncover root cause insights to drive business decisions. Despite healthcare organizations having large amounts of patient feedback scores from sources like HCAHPS, internal surveys, and rounding, this information does not reveal the true reasons behind how patients feel. Leverage the most powerful patient experience solution. The real value of patient feedback comes from analyzing both your quantitative (checkbox) and qualitative (comments) data. Only then can you begin to understand key issues and create focused improvement plans.