SPH Analytics

SPH Analytics (SPH) provides a leading healthcare measurement and analytics platform to enhance consumer experience and engagement. Building on 35 years of healthcare consumer experience data and behavioral patterns, SPH employs an analytical and predictive approach to measure and report consumer experiences, identify root causes to drive quality improvement, and create a blueprint for who, how, and when to engage consumers for optimal outcomes.SPH is the top patient satisfaction measurement program company provided by Modern Healthcare, a recognized leader in the industry, and the only certified company capable of conducting all CMS and NCQA-required experience surveys. SPH serves health plan and provider clients across all 50 states in the U.S., conducting 92 million consumer outreach activities annually.