Ushur

Ushur is a cloud-based automation platform that automates service workflows in backend processes and conversational interfaces. The company has developed intelligent automation solutions, including the Ushur Virtual Customer Assistant, a smart technology that automatically matches communications across any channel between members such as claimants, agents, or brokers, connects with customers to understand their needs, and automatically takes the next steps. Ushur SmartMail is a software product under Ushur that enables insurance companies to automatically process large volumes of emails from customers, agents, and brokers, allowing carriers to respond more quickly and efficiently.