PerfectServe Acquires Telmediq to Launch Unified Clinical Collaboration Platform Serving 500,000 Healthcare Professionals

VCBeat (WeChat Official Account: vcbeat) has learned that clinical communications company PerfectServe announced on January 16 the acquisition of Telmediq, a secure communication platform provider. Backed by K1 Investment Management, PerfectServe did not disclose further financial details regarding the transaction.

Telmediq’s products are deployed across 300 healthcare organizations and serve 80,000 users. With its call center solutions, nurse mobility solutions, advanced alerting and alarm management capabilities, mass notification features, and robust customer relationship management functionality, the platform delivers significant value to the PerfectServe portfolio. By combining the product strengths of both PerfectServe and Telmediq, the new system will serve 250 hospital sites, 27,000 physician care organizations, and 500,000 clinical users.

PerfectServe’s goal is to provide hospitals with existing and up-to-date information, helping healthcare systems achieve more effective connectivity, communication, and collaboration in ways that significantly improve the patient experience. The acquisition of Telmediq marks PerfectServe’s establishment of““The industry’s first true care team collaboration platform” has taken a significant strategic step forward. By unifying the entire care team across inpatient, outpatient, and home-based settings into a single hospital system, PerfectServe will help clinicians deliver optimal and most effective patient care through its platform.

“In addition to the significant investments in product development over the past few years, the acquisition of Telmediq is a key step in our strategy to build the future care team collaboration platform,” said Terry Edwards, President and CEO of PerfectServe. “Our goal is to enable clinicians to easily overcome the care coordination challenges that have persisted in the industry for years.”

“We are delighted to become part of the PerfectServe team,” said Ben Moore, CEO and Founder of Telmediq. “This partnership will accelerate our progress toward product development goals, delivering enhanced capabilities to clinicians and the patients they serve.” Moore will join the PerfectServe leadership team as Chief Product Officer, playing a key role in shaping strategic direction.

PerfectServe is building advanced communication and collaboration solutions for healthcare systems to unify the various processes involving the entire care team. The platform leverages advantages in mobility, artificial intelligence, and analytics to optimize scheduling, automate clinician-driven communication workflows, eliminate non-clinical tasks, and reduce clinician burnout, thereby shortening treatment times and improving patient outcomes.

Telmediq is the highest-ratedClinical Communication and Collaboration PlatformSupplier, providing a secure communication platform for large hospital systems, acute care, and outpatient facilities. Telmediq unifies communications by integrating more than 20 clinical systems (EHR, scheduling, call centers, alerts, nurse call, etc.) to improve workflows and connect care team members.