Weimai and Jinhua Central Hospital Win Award for 'Internet + Maternal & Child Integrated Services' at 2019 Grassroots Healthcare Innovation Summit

On May 15, the 2019 Summit on Innovative Practices in Primary Healthcare officially concluded in Guangzhou. As China’s largest localized “Internet + Healthcare” service platform, Weimai, in collaboration with Jinhua Central Hospital, stood out among 281 primary healthcare project cases with its “Internet + Integrated Maternal and Child Health Services,” winning the award for “Best Case of Innovative Practice in China’s Primary Healthcare in 2019 – Specialized Operational Innovation Service Platform.”

This year’s Primary Healthcare Innovation Summit, hosted by VCBeat and co-hosted by VBInsight, with the Guangdong Provincial Primary Health Care Association as a supporting organizer, centered on the theme “Deep Dive.” It brought together more than 1,200 representatives from innovative healthcare companies that truly represent and are rooted in primary care, along with outstanding industry professionals and investors, to jointly explore development trends in China’s primary healthcare sector.

Ying Huayong, Director of the Information Center at Jinhua Central Hospital, was invited to participate in the summit, voicing grassroots perspectives on the development of internet hospitals and the innovative operation of specialized departments.

In his presentation, he introduced that the development model of internet hospitals, with traditional hospitals as the main entity, has gone through three phases: starting from the “self-service” phase focused on convenient access to care, progressing to the “interactive” phase offering online consultation services, and currently reaching the third phase, namely the “continuous” phase centered on health management services. This phase involves the digitalization of patient management for specific disease categories, including pregnancy management and chronic disease management, thereby enabling users to access multi-tiered services while also expanding the medical service capacity of hospitals.

Against this backdrop, Jinhua Central Hospital, in partnership with Weimai, has undertaken a series of highly effective explorations. By leveraging internet-based technologies, the collaboration aims to enhance and innovate the hospital’s medical service offerings, better address patients’ latent service needs, and deliver novel healthcare services that are desirable, needed, and acceptable to users. The initiative focuses on five key departments: Pediatrics, the Reproductive Medicine Center, Obstetrics and Gynecology, Internal Medicine, and the Health Examination Center. It involves segmenting target patient populations and designing tailored service portfolios for each department, thereby supporting service innovation and operational improvements. This approach not only strengthens the service brand and reputation of the public hospital but also drives incremental growth in service volume for both the hospital and its departments.

Among these services, the post-discharge rehabilitation guidance alone covers 32 major disease categories and over 1,000 specific conditions. Medical staff from relevant departments provide home-based rehabilitation management services for patients after consultation or surgery, including medication guidance, interpretation of laboratory and imaging reports, and scheduling of diagnostic examinations.

Regarding the award-winning “Internet + Integrated Maternal and Child Health Services,” Director Ying stated that this service was jointly designed and planned by the hospital and Weimai. It deeply explores the health management guidance needs of the maternal and infant population, providing an integrated online-offline “pregnancy, childbirth, and parenting” service package that includes fertility assessment, online prenatal check-up appointments, remote fetal heart rate monitoring, collaborative delivery assistance, and postpartum recovery. This initiative serves as a valuable complement to in-hospital services across multiple departments, including obstetrics, gynecology, and pediatrics.

After more than seven months of operation, the hospital has enrolled 221 pregnant women in its one-stop maternal care membership service, with over 61% being advanced-age, high-risk pregnancies. To date, it has provided nearly 2,000 offline prenatal check-up visits, and physicians have delivered 1,460 online consultations and prenatal test report interpretations. Dozens of members have already had successful deliveries, earning the program a strong reputation among the local community in Jinhua.

In addition, half a month ago, Jinhua Central Hospital jointly launched the “Internet + Nursing Services” initiative with Weimai. By leveraging “Internet +” technologies to extend the service reach in the nursing field, this initiative has ushered in a new model of nursing care at Jinhua Central Hospital and brought tangible convenience to local patients. Furthermore, a series of patient-friendly innovations—such as facial recognition for medical visits, self-service medical record copying, and decoction and delivery services for traditional Chinese medicine—have been jointly introduced by Jinhua Central Hospital and Weimai. These measures address significant pain points through seemingly minor needs, helping patients achieve the goal of “visiting the hospital at most once” or even eliminating the need for physical visits entirely.

From being named one of the “Top 10 Innovative Internet Hospitals in China,” to making the “Hangzhou Quasi-Unicorn” list for two consecutive years, from winning the “2018 Best Commercial Insurance and Innovative Payment Platform” award, to this latest recognition as an “Innovative Specialty Operations Service Platform,” Weimai has continuously garnered industry acclaim, firmly establishing itself as a leader in the “Internet + Healthcare” sector.

Leveraging the two major growth engines of “localized platform operations” and “specialized service innovation,” Weimai now covers 17 provinces, with partnerships in over 70 cities and nearly 1,000 hospitals. It serves more than 10 million users, reaching a population of over 150 million, while 100,000 doctors provide more than 10,000 SKUs of medical and health services on the platform. Committed to ensuring every patient has access to personalized medical care, Weimai will continue to promote the integration of technology, big data, and healthcare services, empower primary care, and drive innovation in the “Internet + Healthcare” ecosystem.