Ping An Good Doctor Showcases Nine Strategic AI-Powered Healthcare Innovations at 2019 World Artificial Intelligence Conference
VCBeat (WeChat ID: vcbeat) reports from the scene: On August 29, the highly anticipated World Artificial Intelligence Conference kicked off at the Shanghai Expo Center and the Expo Exhibition Hall in Shanghai, China. Ping An Healthcare and Technology Company Limited (stock short name: “Ping An Good Doctor,” 1833.HK), a globally leading healthcare ecosystem platform, made a collective debut with its strategic product “Private Doctor,” along with “One-Minute Clinic,” Internet Hospital, “Pharmacy Cloud,” pulse diagnosis devices, and numerous other smart wearable devices, presenting attendees with a veritable feast of AI-powered healthcare solutions.
The 2019 World Artificial Intelligence Conference, co-hosted by the National Development and Reform Commission, the Ministry of Science and Technology, the Ministry of Industry and Information Technology, the Cyberspace Administration of China, the Chinese Academy of Sciences, the Chinese Academy of Engineering, and the Shanghai Municipal People's Government, serves as a premier global platform for intelligent cooperation and exchange. Themed “Intelligent Connectivity: Infinite Possibilities,” the conference explored technological frontiers, industrial trends, and hot topics in the field of artificial intelligence. Ping An Good Doctor, as a representative enterprise in the deep integration of AI and healthcare, was invited to attend the event.
At the Ping An Good Doctor exhibition booth, a product that befriends users as a “doctor friend” and brings high-quality medical resources directly to them attracted widespread attention from attendees. Private Doctor is a strategic-level product officially launched by Ping An Good Doctor in 2019. It provides children, adults, the elderly, and patients with chronic diseases with comprehensive, high-quality healthcare services 24/7 through one-on-one exclusive private doctors (from Ping An Good Doctor’s self-built physician team) and an expert panel composed of renowned specialists from the top 100 well-known hospitals across China.
Behind the “Private Doctor” service, in addition to a high-quality team of physicians, stands a distinctive presence—the globally leading AI-assisted diagnosis and treatment system, “AI Doctor.” As Ping An Good Doctor’s flagship initiative in the field of AI healthcare, the AI-assisted diagnosis and treatment system has been deployed across all departments of Ping An Good Doctor’s in-house medical team and nearly 150 offline hospitals. It covers more than 3,000 diseases and continues to be optimized through training on Ping An Good Doctor’s vast dataset of 530 million consultations. The advanced AI Doctor significantly enhances physicians’ diagnostic and treatment efficiency with remarkable speed and high precision, ensuring that the familiar, “Private Doctor” experience delivers high-quality, efficient, considerate, and personalized precision health services.
In addition to “Private Doctors,” Ping An Good Doctor showcased a range of cutting-edge AI-driven healthcare innovations at the event, including the “One-Minute Clinic,” Internet Hospital, “Pharmacy Cloud,” pulse diagnosis device, and smart devices such as health-tracking smartwatches, blood pressure monitoring watches, smart water bottles, glucometers, and smart body fat scales. These solutions cover various scenarios in health management, delighting and impressing attendees with their ingenuity.
Within the “One-Minute Clinic,” patients first engage in voice communication with the “AI Doctor” to provide key information such as their chief complaints. The “AI Doctor” then intelligently triages them to the appropriate specialty department. After a human physician takes over the consultation, the “AI Doctor” assists the doctor throughout the entire process of health counseling and issuing smart prescriptions, thereby achieving an intelligent consultation workflow and improving diagnostic efficiency. Ping An Good Doctor’s Internet Hospital combines its AI medical technology capabilities with the medical resources of physical hospitals. By integrating Ping An Good Doctor’s “Hospital Cloud” system with the information systems of partner hospitals, it establishes a unified “three-in-one” Internet Hospital management platform comprising an online diagnosis and treatment platform, a prescription-sharing platform, and a health management platform, significantly enhancing the efficiency of medical services and the patient experience. Meanwhile, “Pharmacy Cloud” leverages WeChat as its carrier to provide users at pharmacies with functions such as online consultations and electronic prescriptions.
In the field of AI-enabled devices, the pulse diagnosis instrument has innovatively introduced smartphone-controlled activation for pulse detection, digitally transforming traditional Chinese medicine (TCM) pulse diagnosis and treatment. On-site demonstrations featured compact, stylish, and user-friendly devices such as health smartwatches, smart blood pressure watches, smart water bottles, and glucometers, each tailored to specific populations including adults, seniors, children, and patients with chronic diseases. These devices have been integrated with the Ping An Good Doctor app, enabling the upload of collected health data. Through AI-assisted analysis and professional medical guidance, personalized health management plans are provided.
These products, which cover diverse population groups and a wide range of health application scenarios, are centered on leading AI technologies and extended through smart hardware. They can all be implemented in conjunction with the “Private Doctor” service model. In this way, Ping An Good Doctor has built an “Intelligent Healthcare System” that integrates technology, products, and services, achieving a multiplicative expansion of service capacity, rapid improvements in medical precision and efficiency, and maintaining a leading position in AI applications within the healthcare sector.
About Ping An Good Doctor
Ping An Healthcare and Technology Company Limited (stock abbreviation: “Ping An Good Doctor”; stock code: 01833.HK) is a globally leading one-stop healthcare ecosystem platform, committed to providing each family with a family doctor, each individual with an electronic health record, and each person with a personalized health management plan through its “Mobile Healthcare + AI” model. Currently, Ping An Good Doctor has established key business segments including online medical services, consumer healthcare, health e-commerce, health management, and interactive services.
As of the end of June 2019, Ping An Good Doctor had amassed 289 million registered users, with monthly active users reaching 62.7 million, making it the most widely used mobile healthcare application in China. Leveraging its self-developed AI-assisted diagnosis and treatment system to support its proprietary medical team, Ping An Good Doctor provides users with one-stop healthcare services, including 24/7 online consultations, referrals, appointment scheduling, online medication purchases, and one-hour medicine delivery. Additionally, centered on its proprietary medical team, the company offers a diverse range of one-stop membership-based service products.
In April 2015, the “Ping An Good Doctor” app was officially launched. In December 2017, Ping An Good Doctor secured a $400 million Pre-IPO investment from SoftBank Vision Fund, under Masayoshi Son. On May 4, 2018, Ping An Good Doctor was listed on the Hong Kong Stock Exchange with the stock code 1833.HK, earning it the title of the world’s first internet healthcare stock.