WeDoctor Expands Offline Presence in Tier-1 Cities with Launch of WeDoctor Primary Care Center in Guangzhou

On December 17, the launch ceremony for the WeDoctor HMO Membership Service Base and the opening ceremony of the WeDoctor General Practice Guangzhou Center were held at the Guangzhou International Trade Center. As an offline physical medical institution under the digital health platform WeDoctor Group, the WeDoctor General Practice Center provides health maintenance, disease diagnosis and treatment, and rehabilitation management services to residents of Guangzhou (the “Ram City”) and users across South China.

In accordance with the Joint Commission International (JCI) standards for medical services, WeDoctor General Practice Guangzhou Center has established essential departments including general practice, internal medicine, surgery, obstetrics and gynecology, pediatrics, and stomatology, along with an international telemedicine consultation center and diagnostic laboratories. Serving as WeDoctor’s offline hub in Guangzhou within its national medical network, the center facilitates convenient and efficient interaction between Guangzhou and medical resources across China.

Unlike traditional medical institutions, WeDoctor General Practice Centers focus on family, enterprise, and community scenarios, building for users a humanistic, convenient, and value-based healthcare service system grounded in telemedicine, big health data, and medical artificial intelligence technologies.

First-tier cities boast high-quality medical resources, yet proactive and continuous health maintenance services remain scarce. “General practitioners serve as the gatekeepers of proactive health for the entire population. However, proactive health requires customization based on each resident’s unique characteristics, necessitating an integration of online and offline services to better serve users,” commented Dr. Shou Juan, Chief Physician in the Department of General Practice at Zhongshan Hospital Affiliated to Fudan University, during the press conference.

As an integral component of the WeDoctor Digital Health Platform, WeDoctor General Practice Centers connect 3,200 comprehensive hospitals, over 300,000 specialist experts, and 30,000 pharmacies across China. They achieve interconnectivity of multi-terminal data and standardize service philosophies, hardware and software equipment, and medical and health management services, thereby providing institutions, families, and individual users with coherent and continuous medical and healthcare services based on electronic health records.

At the press conference, WeDoctor’s self-developed “star product” in smart healthcare—the Smart Infirmary—was highly sought after by numerous large enterprises in Guangdong Province. Reporters on site observed that the Smart Infirmary, comprising an all-in-one smart mobile medical device, a smart medicine cabinet, and WeDoctor’s integrated online-to-offline health service system, offers a range of routine health services. These include diagnosis and treatment of common diseases, 12 types of vital signs monitoring, online specialist consultations or multidisciplinary consultations, offline medical care, medical navigation assistance, health lectures, and first-aid training.

(WeDoctor General Practice staff introduce the smart infirmary to guests)

At the opening ceremony, WeDoctor General Practice Guangzhou Center reached strategic cooperation intentions with nearly ten enterprises, including Ping An Property & Casualty Insurance, Happy Life Insurance, Samsung Life Insurance, and Yiyanghui. These partnerships aim to introduce health finance solutions, WeDoctor’s intelligent medical clinics, and corporate health maintenance products into enterprises, thereby safeguarding employee health. “Adhere to annual health checkups, have daily health managed by professionals, consult online for health concerns, and pick up medications with a single QR code scan” will become the new approach to health management for white-collar workers in Guangzhou (the “Ram City”).

Guo Jiesheng, General Manager of AIA Guangdong Branch, stated in his speech that AIA and WeDoctor have become each other’s most important strategic partners. WeDoctor possesses comprehensive advantages in medical services, health management, and smart healthcare. In the future, both parties will continue to explore the innovative integration of insurance and medical services.

Healthy enterprises are a vital component of the health “cells,” with smart infirmaries serving as corporate health “guardian stations.” Recently, multiple national ministries and commissions jointly issued the Notice on Promoting the Construction of Healthy Enterprises and the Specifications for the Construction of Healthy Enterprises (Trial), which explicitly encourage the establishment of infirmaries in accordance with relevant standards and the development of comprehensive health management service systems for all employees.

Liao Jieyuan, founder of WeDoctor Group, stated: “In the future, by digitally connecting the specialized diagnostic and treatment capabilities of tertiary hospitals in South China, WeDoctor General Practice Guangzhou Center is becoming an online practice hub for renowned specialists from multi-specialty tertiary hospitals in Guangzhou, a multidisciplinary consultation center for complex and refractory diseases in South China, and a membership service base for the WeDoctor Health Maintenance Organization (HMO) consortium.”

On that day, a multi-site, multidisciplinary remote consultation was conducted in an intense yet orderly manner at the WeDoctor General Practice Guangzhou Center. A 29-year-old male patient from Guangdong had been plagued for nearly two months by a “mysterious illness” characterized by persistent fever and redness, swelling, and ulceration in the axillary region. Despite seeking care at multiple hospitals, he had not received a clear diagnosis. The WeDoctor General Practice Guangzhou Center coordinated with the WeDoctor platform to connect experts from the hematology and neurology departments of several tertiary Grade A hospitals, as well as internal medicine and surgery specialists from WeDoctor General Practice centers in Beijing, Xiaoshan, Chengdu, and Nanjiang, for a remote consultation. Following the consultation, the patient received a definitive diagnosis and was transferred to a specialized hospital for further treatment.

“Leveraging medical institutions, internet hospitals, and extensive expert resources across multiple cities in China, we can precisely match patients with multidisciplinary specialists within a short timeframe, providing users with professional, efficient, and end-to-end healthcare services,” said Dr. Lin Taijie, Dean of WeDoctor General Practice Guangzhou Center.