Miaojiankang Empowers Insurance Industry Transformation in the AIoT Era: Pacific Insurance-CWI Health Management Centers Launch in Hangzhou and Zhengzhou

On January 16 and 17, 2020, the CPIC·Canada Health Management Centers officially opened in Hangzhou and Zhengzhou. The opening ceremonies in both cities were attended by numerous dignitaries, including Pan Yanhong, Executive Vice President of China Pacific Insurance (CPIC), Secretary of the Party Committee and General Manager of CPIC Life Insurance; Dai Wenhao, Member of the Party Committee and Deputy General Manager of CPIC Life Insurance; Bu Jiangyong, Chairman of Miao Health; Gu Shufeng, Senior Vice President and COO of Miao Health; Ms. Carrie, Global CEO of Canada Health Management Center; Song Quanhua, General Manager of Pacific Medical Health Management Co., Ltd.; as well as employee and customer representatives from CPIC Life Insurance.

(Pictured are attendees from Miao Health, Pacific Insurance, the Canadian Health Management Center, and other organizations)

CPIC·Canada Health Management Center was jointly established through a strategic partnership between Pacific Medical Health Management Co., Ltd., a subsidiary of China Pacific Insurance (Group) Co., Ltd., and the Canada Health Management Center (China), a subsidiary of Beijing More Health Technology Group Co., Ltd. (Miao Health). As a cutting-edge lifestyle medicine center in China designed to meet the health management needs of insurance customers, it provides users with comprehensive health management services covering the entire life cycle. The center plays a significant role in creating regional integrated health service complexes, improving the health status of local residents, and advancing the “Healthy China” strategy.

The Canadian Wellness Institute (CWI) is a global leader in chronic disease prevention and control and health management. Miao Health is a health technology company built on big data of health behaviors and artificial intelligence. In March 2018, through a strategic partnership with CWI, Miao Health established the Canadian Wellness Institute (China) [hereinafter referred to as “CWI (China)”] in China. This initiative seamlessly integrates leading health AI capabilities—such as precise user assessment, big data on health behaviors, and artificial intelligence—with offline clinical experience and intervention methods, creating a new model of health management in the era of emerging technologies. Hailed as a “new species in health management,” this move officially launched CWI’s exploration in China.

After more than a year of refinement, in September 2019, the first CWI (China) store was officially launched at Beijing Jinmao Yishengyuan. This marked Miao Health’s first exploration of a community-based health management center in collaboration with hotels, establishing a new paradigm for AIoT-enabled digital and intelligent solutions.

In the same month, CWI (China)’s second offline store—the China-Canada International Health Management Center, established in collaboration with Shiyan Taihe Hospital in Hubei Province—officially opened to the public, marking an effective integration of More Health’s online-to-offline health management philosophy with hospital services. The partnership between More Health and Pacific Insurance, coupled with the simultaneous opening of offline stores in Hangzhou and Zhengzhou, holds significant importance for accelerating CWI (China)’s offline expansion. This move aligns with the broader trend of integrating health management with insurance services, and the new model will further drive innovation in the broader health industry.

Thus, in less than two years, Miao Health has established three prototype models for next-generation health management centers: the community-based center at Jinmao Yishengyuan, the hospital-affiliated center at Taihe Hospital, and the insurance joint-venture centers in Hangzhou and Zhengzhou. These models respectively represent the integration of three distinct industries with cutting-edge health management services. This innovative model consolidates all advantageous resources, setting a benchmark for nationwide promotion.

The opening of Pacific Insurance’s Canada Health Management Center branches in Zhengzhou and Hangzhou not only signals that the “insurance + health management” model is expanding the service scope of traditional insurance—extending commercial health insurance from mere underwriting to comprehensive “pre- and post-insurance” coverage—but also provides new strategic insights for the insurance industry on cross-sector collaboration and the integration and interoperability of data.

These two stores are also “new species in health management” built on the AIoT model, helping customers meet multidimensional health needs—such as health management, risk protection, and coordinated medical care—through both online and offline channels. Throughout the entire service chain, leveraging Miao Health’s online big data and artificial intelligence capabilities along with the Canada Health Management Center’s years of offline health management experience, customers can enjoy comprehensive, full-cycle, efficient, and high-quality health management services. These services span from online physical data monitoring and effective daily behavior management, to offline venue-based risk screening, health assessments, and on-site prescription implementation, and finally to remote health guidance after leaving the facility.

In the future, leveraging its professional achievements in the AI + Health sector, Miao Health aims to collaborate with a more open mindset. Such stores will continue to be rolled out nationwide, providing customers with higher-quality health management services.

Miao Health will continue to focus on empowering partners and the industry through technology, leveraging cross-sector industrial collaboration via Canada Health Management (China) to deeply explore business scenarios. Meanwhile, it will prioritize product innovation and technological iteration to enhance its professional capabilities in health management services for diverse sectors such as insurance, healthcare, and real estate. This will help partners accelerate growth and improve efficiency, contributing to the “Healthy China” strategy.