WeDoctor Launches Traditional Chinese Medicine Clinic in Shanghai, Igniting New Vitality in TCM Services Through Digital Innovation

Exclusive digital TCM health management, consultations with renowned TCM practitioners both online and offline, and an elegant and comfortable clinical environment... On September 19, the Shanghai Weiyi TCM Clinic—a TCM clinic integrating “Internet+” features with classic traditional Chinese medicine characteristics—commenced operations in Xuhui District. As a chain of brick-and-mortar medical institutions under Weiyi, an internationally leading digital health platform, the clinic leverages its digital platform to innovate TCM health service scenarios, providing Shanghai residents with private-physician-style TCM health management services to meet their demand for high-quality TCM care.

It is understood that WeDoctor has currently established 13 physical medical institutions across China, including general practice centers and traditional Chinese medicine clinics. By connecting more than 7,200 hospitals, over 250,000 doctors, and 30,000 pharmacies nationwide through its online platform, WeDoctor precisely matches medical resources across the country and continues to refine its diversified layout of “online + offline, general practice + specialty care, and traditional Chinese medicine + Western medicine.”

VCBeat visited the Shanghai Weiyi TCM Clinic located at No. 318 Fenggu Road, Xuhui District, and observed that the clinic is housed in a six-story standalone European-style villa, exuding a strong Haipai (Shanghai-style) cultural ambiance. With a total area of approximately 2,000 square meters, the facility features 16 TCM consultation rooms, 10 treatment rooms, and 12 treatment beds. It is divided into distinct zones, including a TCM diagnosis and treatment area, a therapy area, a waiting area, a “medicine and food homology” zone, a children’s play area, and a VIP section. Compared to the solemn atmosphere of traditional TCM clinics, this space offers greater warmth and child-friendly elements, better catering to the needs of family members across different age groups and demographics.

“In international metropolises like Shanghai, where diverse cultures intersect and blend, medical resources are abundant. However, proactive and continuous health maintenance remains relatively scarce, particularly in the field of Traditional Chinese Medicine (TCM). WeDoctor TCM Clinics aim to integrate private family doctor services into TCM health management by combining offline and online approaches,” stated Niu Bing, Vice President of WeDoctor Group, at the opening ceremony. He announced that the company would leverage the WeDoctor Digital Health Platform to establish standardized and systematic TCM family doctor services, providing urban new middle-class families with coherent and continuous TCM health management based on electronic health records.

According to reports, the Shanghai Weiyi Traditional Chinese Medicine (TCM) Clinic currently offers departments including TCM Internal Medicine, TCM Gynecology, TCM Tuina (Therapeutic Massage), and TCM Acupuncture. The clinic specializes in TCM diagnosis and treatment for sleep disorder management, regulation of menstrual issues, exercise-based wellness and healthcare, and postoperative rehabilitation and care. It provides TCM health services through modalities such as acupuncture, tuina, herbal fumigation, cupping, as well as herbal dispensing, decoction brewing, and constitution-based wellness teas.

The clinic places equal emphasis on offline and online services, as well as on the integration of Shanghai-style Traditional Chinese Medicine (TCM) with other TCM schools. On its opening day, the clinic’s physician studios were officially unveiled. It has established a collaboration with Zhang Abao, a renowned TCM expert in Shanghai, and invited distinguished TCM practitioners such as Chen Dexing and Tao Fuxing to provide regular consultations. Additionally, the clinic will launch convenient services including online appointment scheduling and virtual physician consultations.

Notably, the Shanghai Weiyi TCM Clinic also leverages Micro Medical’s “Huatuo Cloud” platform by deploying its AI-assisted diagnostic and treatment system, “Xuanhu Tai.” Centered on syndrome differentiation and treatment determination, “Xuanhu Tai” consolidates thousands of syndrome patterns, drug contraindications, and prescriptions, along with tens of thousands of knowledge entries, into a cloud-based solution encompassing disease syndromes, therapeutic methods, body constitutions, prescriptions, and herb compatibility. This is akin to having a wise and erudite renowned TCM practitioner providing on-site guidance for every offline TCM doctor at the clinic. AI empowerment will effectively enhance the healthcare experience for Shanghai residents.

Chen Xuan, head of the Shanghai Weiyi TCM Clinic, stated, “Since the inception of our clinic, we have been contemplating what kind of traditional Chinese medicine (TCM) services users truly need. Unlike traditional TCM institutions, Weiyi TCM Clinic focuses on family, corporate, and community scenarios. Leveraging Weiyi’s accumulated expertise in the digital health sector, we aim to integrate TCM diagnosis and treatment into daily life, transform TCM healthcare into accessible products, and provide personalized TCM wellness and rehabilitation services.”

Located in the Xuhui Riverside area, adjacent to the main venue of the World Artificial Intelligence Conference (WAIC), this site is a hub for Shanghai’s arts, humanities, and internet industries, hosting numerous high-tech enterprises and upscale residential complexes. The opening of the WeDoctor TCM Clinic brings high-quality traditional Chinese medicine (TCM) health services and integrated online-offline diagnostic and treatment experiences directly to the local community, enabling hundreds of thousands of white-collar workers and residents in Shanghai to conveniently access and appreciate the benefits of digital health management.