WeDoctor Honored as 'Most Innovative Enterprise' in China's Health Industry for Pandemic Response Ahead of Hong Kong IPO Filing

Innovation has become a vital force in the fight against the COVID-19 pandemic. Recently, the 2020 China Grand Health Industry Rankings were officially released. Digital health companies represented by WeDoctor fully leveraged their digital innovation capabilities, rapidly mobilizing experts nationwide to establish an “aerial battlefield” for medical rescue, and were honored as the “Enterprise with the Best Innovation of the Year.”

In addition to the “Enterprise with the Best Innovation of the Year,” the 2020 China Grand Health Industry Power List also features categories such as “Entrepreneur with Breakthrough Innovation of the Year,” “Most Influential Enterprise of the Year,” “Outstanding Health Management Service Provider of the Year,” “Medical and Healthcare Enterprise of the Year,” “Outstanding Medical Device Enterprise of the Year,” and “Outstanding Investment Institution of the Year.” These awards aim to encourage and honor the leading forces that drive the standardized growth and innovative development of China’s grand health industry.

In 2020, the sudden outbreak of the COVID-19 pandemic swept across the globe. Amidst this major test, China’s big health industry demonstrated robust growth. Digital health platforms, represented by WeDoctor, rapidly mobilized experts nationwide to conduct “airborne epidemic prevention” efforts online. They also pioneered innovative services such as online medical insurance payments and “Internet + chronic disease management” in many regions across China, thereby meeting users’ diverse healthcare needs during the pandemic.

As a pioneer and leader in building the “new infrastructure” of the digital health industry, WeDoctor has leveraged its years of accumulated medical supply-side resources and its capability to digitally connect the entire industry chain to innovate epidemic prevention and control measures. On Chinese New Year’s Eve last year, it rapidly launched the “Real-Time Assistance Platform for COVID-19,” mobilizing more than 30,000 doctors within just a few days and swiftly rolling out services such as online consultations, psychological support, online follow-up visits, insurance-covered medication, and public education on epidemic prevention. By mid-November 2020, the platform had recorded nearly 190 million visits and provided over 2.3 million free consultations.

As the pandemic spread globally, WeDoctor once again mobilized its resources to launch a Global Anti-Epidemic Platform, which received official endorsements from the Chinese Ministry of Foreign Affairs and more than 170 Chinese embassies and consulates abroad. Recently, following the emergence of local COVID-19 cases in Hebei Province, WeDoctor Internet General Hospital officially launched the “Hebei Anti-Epidemic Zone” in January. This initiative provides residents of Hebei with convenient services such as free online consultations, nucleic acid test result inquiries, real-time epidemic updates, and expert-led health education. Residents in certain areas can also access outpatient prescription services and home delivery of medications.

Focusing on the healthcare needs of patients with common and chronic diseases, WeDoctor has successively explored innovative services such as online medical insurance payments and “Internet+” chronic disease management in Hubei, Shandong, Tianjin, and other regions. For instance, during the peak of the pandemic, WeDoctor’s Internet General Hospital provided a full-process service for Wuhan patients with severe chronic conditions, including online follow-up consultations and prescription issuance, medical insurance settlement, and offline medication dispensing, thereby ensuring timely and standardized medication use during the outbreak. In Tai’an, WeDoctor launched China’s first city-level digital chronic disease management service integrated with medical insurance. More than 30 outpatient chronic conditions, such as hypertension and coronary heart disease, were included in the scope of online follow-up payment coverage. The service implemented unified chronic disease categories, reimbursement policies, and drug formularies across both online and offline channels, significantly reducing the time patients spent on follow-up visits and medication purchases.

Driven by innovation, digital health platforms have played a pivotal “aerial main force” role in epidemic prevention and control. “In the post-pandemic era, WeDoctor will continue to leverage innovation and technology to advance the digitalization and intelligent transformation of the healthcare industry, supporting epidemic prevention efforts while providing users with integrated online-offline healthcare maintenance services,” said a representative from WeDoctor.