
Healthcare Coordination Network Operator

Recently,Unite UsAnnounced receipt of1.5$100 millionCround of financing. This round of financing was led byIconiq Growth(Institutional Investors) Lead Investment,Emerson Collective(Venture Capital Firms),Optum Ventures(Venture Capital Firms) andTransformation Capital(Healthcare Investment Bank) Co-investment.
Unite UsFounded in2013year, headquartered in New York. The company launched its community care network (Care Networks), helping patients connect with community care organizations. As the U.S. healthcare market expands, the company has garnered significant favor from investors in recent years. Following its latest round of financing, the company’s valuation has also risen from that of two years ago2.1hundred million U.S. dollars, increased to16hundred million USD, emerging as a leader in the healthcare industry
Such a startup has leaped to become an industry leader, leaving us wondering: Why has it garnered investors’ favor? What are the true advantages of its products?
The Entrepreneurial Journey of Two Veterans
Unite UsCo-Founder and CEODan BrillmanAfter graduating from Yale University with a bachelor’s degree, he entered the financial industry, working in financial consulting. However, finding this monotonous lifestyle unfulfilling, he resolutely chose to enlist in the military, joining the U.S. Air Force Reserve. He later became a fighter pilot and earned several combat medals in multiple campaigns.
After his military discharge, he chose to pursue advanced studies at Columbia Business School, where he2012earned an MBA from Columbia Business School in [year]. After graduation, he/she joinedScout Ventures(Venture Capital Firm), specializing in venture capital. He is also a recipient of the Jefferson Award for Public Service (Jefferson Award for Public Service) award recipient, is passionate about public welfare and has been committed to addressing employment issues for veterans and community care challenges.
Dan Brillmanhas been committed to public welfare initiatives in these two areas. Thus, in2013In [year], he, along with fellow veteranTaylor JusticeCo-foundedUnite Us。
Taylor JusticeYesUnite UsCo-founder and President, his experience andDan BrillmanStrikingly similar. After graduating from Columbia University, he joined the U.S. Army. Following his discharge, he embarked on an entrepreneurial journey, working across various industries. He enjoys reading about the histories of successful leaders and is passionate about documentaries of all kinds.
Perhaps because both co-founders are veterans,Unite UsInitially, the company served only military personnel. Later, recognizing the increasingly severe community care crisis in the United States—which affects not only veterans but also other vulnerable populations—the company chose to expand its service scope. It began building a nationwide community care coordination network covering the entire U.S. population to help more people.
Building a New Community Care Network
Unite UsA Novel Solution for Community Nursing Challenges:Unite UsPlatform (Unite Us Platform) in combination with web services (Network Services) approach to build a community nursing network.
Among themUnite UsThe platform is broadly divided into five major functions.
1.Data Screening: By leveraging proprietary machine learning algorithms in conjunction with survey results from community care organizations, patients are categorized by care type and assigned individualized care plans, followed by referral to appropriate community care providers. This data-driven screening process not only ensures optimal care services for patients but also helps community care organizations mitigate the risk of potential medical incidents.
2.Historical Data Access: It is common in the medical field for healthcare professionals to attempt to resolve new cases by reviewing similar ones. Similarly, every userUnite UsThe platform’s community nursing organizations can, when encountering intractable nursing challenges, leverageUnite UsThe platform retrieves similar care plans, care processes, and care outcomes from other community nursing organizations to serve as references for developing new solutions.
Of course, both patient data and tissue data will only be accessed with the consent of the individual concerned and the person in charge, and redistribution is strictly prohibited.
3.Management of Nursing Care Plans: With patient consent, archive the care plans selected and assessed from the data online. This not only facilitates patients by eliminating the need to re-enter personal information when switching community care organizations, thereby avoiding manual errors, but also enables community care organizations to more quickly and comprehensively understand the information of newly transferred patients.
4.Visual Display: Visualize the results of intelligent analysis of various data from community nursing organizations. By providing the visualization interface to organizational leaders, they can intuitively understand the overall level of nursing service and identify various issues within the organization for prompt rectification.
5. Unite UsPayment Functionality, which is essential for community-based care services in the United States. This is because most community care organizations in the U.S. operate in a relatively fragmented manner, lacking a standardized billing system. This often invisibly increases both patients’ care costs and the administrative costs for community care organizations.Unite UsLaunchedUnite UsPayment Functionality: Provides community care organizations with a standardized billing system to facilitate rapid claims processing, enhance operational efficiency, and prevent billing errors.

Image source:Unite UsOfficial Website'sUnite UsPlatform
Network Services (Network Services) isUnite Usof infrastructure. This is becauseUnite UsMost features on the platform require coordination with web services to function, such as accessing historical data and managing care plans.Unite UsPayment, etc.
First, regarding network services, it is essential to expand care networks within various community organizations.Unite UsWe will dispatch an experienced team to interview the heads of community care organizations, gaining a detailed understanding of their medical services, transportation, accommodation, and dietary provisions. Based on this assessment, we will propose appropriate network delivery solutions and guide them through the establishment of their care networks.
Secondly, the involvement of community workers is essential, as it is key to network-based services. The team will negotiate collaborations with community staff to assist in maintaining the post-acute care network. Lastly, strategic guidance,Unite Us's network services will continue to support community care organizations, facilitating their sustainable development and enabling the upgrading and iteration of care networks.
To date,Unite Us's online services have covered more than42community networks across states. The company also plans to2023Achieve full coverage of all community networks across the United States within the year, becoming the largest community care network in the nation.

Image source:Unite UsOfficial Website's Web Services
After helping a community care organization complete its full setup, what does its workflow generally look like? Let’s explore this through a simple example. Suppose there is an elderly individual named Anna within the management scope of the community care organization overseen by Jimmy, who requires care services.
Step 1: Anna contacts Jimmy by phone or by submitting a request for assistance form online. Step 2: Jimmy briefly reviews Anna’s information to assess her health status and personal needs. Step 3: Jimmy will useUnite UsThe platform screens the data to identify a matching community care organization and develop a care plan, then refers Anna to the community care organization. In Step 4, Anna receives care from the organization. In Step 5, Anna’s care information is uploaded in real time to the Community Care Coordination Network, enabling Anna, Jimmy, and the community care organization to access it.
Ensuring the security of patients' information, forUnite Usand community care organizations are both very important.
Unite UsSafety technologies are listed in the table below:

Figure 1: Unite Us Security Technology
Building a Line of Defense for Vulnerable Populations
We recognize that these vulnerable populations seeking social care services are often navigating the most fragile and painful periods of their lives. They value not only high-quality care but also enhanced protection for sensitive information. These groups include individuals at risk of HIV infection or living with HIV, survivors of domestic or sexual violence, veterans, and others.
Unite UsIn close collaboration with select qualified community care organizations, we developed, tested, and deployed a new entity termed the “Sensitive Organization.” This structure strengthens the management of personal privacy. Access to data such as assistance request forms submitted by sensitive populations, personal care information, and data records generated during organizational transitions is strictly restricted to the individuals concerned and the designated heads of the receiving Sensitive Organizations.
In many communities across the United States, there is little sympathy for individuals diagnosed with AIDS, while veterans are often associated solely with incidents of gun violence. This social reality significantly hinders these vulnerable populations from accessing necessary care and support. The emergence of specialized organizations offers a promising solution to this challenge.— Health Plan AdvocatesErin Richardsonstated: “Unite Us"It is the first company in history to meet our requirements, capable of ensuring the information security of sensitive populations while helping us establish a sensitive organization suited for these groups."
Cooperation and Development
For a long time, transportation has been a significant factor affecting people’s access to community care services. This is particularly true for vulnerable populations, who are less likely to use public transportation.
In2020Year3Month,Unite UsAnnounced Partnership with the Second-Largest Ride-Hailing App in the U.S.Lyftcorporate collaboration. This partnership enablesUnite UsLaunched ride-hailing reservation services on its platform to enhance the nursing care experience.LyftVice President, HealthcareMegan Callahanstated: “We are delighted to collaborate withUnite Uscooperation, providing convenient transportation for individuals in need of community care services, with the hope that this partnership will bring us new development opportunities.”
Subsequently, in2020Year6Month,Unite UsAnnouncement of AcquisitionStaple HealthCompany. This company was established in2017years, focusing on data analysis to predict the impact of various social factors on healthcare outcomes.Staple Healththe addition of enhancesUnite UsThe technical capabilities of the company's data analytics team have improvedUnite UsThe accuracy of the platform's data filtering. It also brings a data volume reaching2.7a database of hundreds of millions, enabling more comprehensive trainingUnite USProprietary machine learning algorithms.
In2021Year3Month16Day,Unite Usalso announced that it had secured1.5of USDCround of financing, with part of the funds used to expand the coverage area of the community care network. The remaining funds will be used to developUnite UsPayment: Integrating Reimbursement and Delivery of Community Care Services.
Unite USThrough the above layout, it is planned to2023years, becoming the largest provider of community care networks in the United States.