WeDoctor Launches 'Special Disease Care Membership' to Empower Cancer Patients with Integrated Services, Benefiting Patients in Shandong and Tianjin First

Diversified Healthcare Needs Drive the Launch of “Special Disease” Membership Services. On May 9, WeDoctor, China’s largest digital healthcare service platform, launched Mother’s Day appreciation activities on its app, including online free clinics and exclusive health protection membership events. These initiatives provide diversified membership services tailored to specific groups such as new mothers, working mothers, and middle-aged and elderly mothers. For cancer patients, WeDoctor simultaneously introduced the “Worry-Free Special Disease Membership” and the “Joyful Recovery Lymphoma Patient Care Program,” offering integrated health management services to improve the health outcomes of its oncology members.

Data shows that China sees over 3.5 million new cancer cases and more than 2 million cancer-related deaths annually, presenting a severe challenge for prevention and control. With continuous advancements in diagnostic and therapeutic technologies and rising public health awareness, there is growing recognition that cancer is a chronic disease that can be prevented, screened for, and treated. Comprehensive, full-cycle health management can effectively improve the quality of life for cancer patients. Meanwhile, the rapid development of digital healthcare in China has created the conditions for building integrated online-offline professional health management services, enabling cancer patients to conveniently access higher-quality care and comprehensive support.

It is understood that WeDoctor has launched this time“Special Disease Worry-Free Member” Service integrates resources such as oncology experts and medication supply to provide patients with one-stop services, including customized diagnosis and treatment, psychological counseling, exercise and wellness, nursing care, and pharmaceutical services. This service was first launched in Weifang, Shandong Province. Oncology patients in Weifang can follow the “Weifang WeDoctor Internet Hospital” WeChat official account and click on “My Services” to claim a free membership. Members can enjoy benefits such as free online consultations, medication discounts, and home delivery of medicines, which not only eliminates the hassle of traveling between hospitals and pharmacies but also alleviates financial burdens.

Meanwhile, WeDoctor has launched the “Yue Lai Yue Hao Lymphoma Patient Care Program” in Tianjin, providing lymphoma patients with exclusive special-disease membership services, including one free follow-up consultation per treatment cycle, online prescription issuance, discounted medications, and free home delivery. A dedicated customer service hotline (95169020) is also available for inquiries. Lymphoma patients can follow the “Tianjin WeDoctor Internet Hospital” WeChat official account and click on “Lymphoma Patient Membership” under “My Services” to customize their own care plan free of charge.

“The Special Disease Worry-Free Membership Service is committed to providing worry-free, end-to-end support, helping patients more easily access practical, comprehensive, and thoughtful high-quality diagnostic and treatment services, while conducting disease education through authoritative scientific popularization to enhance cancer prevention and control efforts,” introduced a relevant person in charge at WeDoctor. In serving the special and large population of cancer patients, digital healthcare platforms can leverage greater advantages in creating an online-offline service closed loop. WeDoctor is also building a digital Cancer Health Community to improve the quality of cancer diagnosis and treatment services and reduce the medical burden on patients, with the “Special Disease Worry-Free Membership” being its initial product offering.

The “Healthy China Action—Implementation Plan for Cancer Prevention and Control (2019–2022)” explicitly proposes implementing standardized cancer diagnosis and treatment practices, enhancing management and service capabilities, encouraging the establishment of cancer specialty alliances in various forms such as medical consortia, actively leveraging technologies like the internet and artificial intelligence to facilitate remote consultations and other services, and improving diagnostic and treatment capacities at the primary care level.

As a pioneer of the Digital Health Community and membership-based health maintenance services, WeDoctor has developed multiple successful models with significant results in digital healthcare and health management. In Tianjin, its grassroots Digital Health Community collaborates with 267 primary healthcare institutions across the city, leveraging four cloud-based platforms—Cloud Management, Cloud Services, Cloud Pharmacy, and Cloud Diagnostics—to digitally empower primary care. This initiative has established an efficient, health-centric health maintenance system that implements a “health accountability mechanism.” Recently, WeDoctor upgraded its membership services by launching the “7+1” Health Maintenance Plan, which enables proactive, long-term management based on users’ personal data, making services more precise, continuous, and effective.

In the face of the currently high incidence of cancer, membership-based services that are more sustained and granular, along with digital health community models tailored to the disease characteristics of different regions, can not only help patients build more comprehensive digital health profiles and facilitate early diagnosis and treatment of cancer, but also enhance service efficiency, close the service loop through digitalization, and ultimately improve patients’ survival rates and quality of life.