Taiyi Guanjia by Shantai Health Tech Officially Launches, Driving Ecosystem Integration to Democratize Premium Healthcare Resources

Recently, key executives from China Pacific Insurance (CPIC), Sequoia China, Shanghai Ruijin Hospital, Shanghai Guangci CPIC Internet Hospital, and pharmaceutical supply chain companies, along with industry experts, gathered to witness the official launch of “Taiyi Guanjia,” an internet-based healthcare service brand under Shanghai Shantai Health Technology Co., Ltd.

“Taiyi Guanjia” was born from service and remains steadfast in professionalism. Since its launch, it has been committed to delivering high-quality medical experiences to users. This brand launch signifies that China Pacific Insurance’s health service system is taking shape. Beyond conveying the core values of professionalism, technology, and care to the market, we aim to achieve ecosystem integration through multi-party collaboration, embedding health management services into more user scenarios and truly making quality medical resources accessible to all.

As an internet-based healthcare service brand, “Taiyi Guanjia” upholds the philosophy of professional medical care and shoulders the mission of treating patients. In less than a year, it has assembled a medical team of nearly 500 professionals, covering popular specialties for common conditions such as general internal medicine, general practice, endocrinology, dermatology, and gynecology and pediatrics. With an average of 10 years of clinical experience, its physicians provide one-stop health solutions for users and their families 24/7. Furthermore, supported by Guangci Taibao Internet Hospital and Shanghai Ruijin Hospital, a top-tier medical institution in China, “Taiyi Guanjia” pioneers the industry by promoting the “General Practice Family Physician Training Program.” Leveraging its extensive experience accumulated over many years, Ruijin Hospital standardizes high-quality offline clinical pathways into family physician training curricula, conducting training and assessments for online family physicians with high standards and strict requirements, thereby fulfilling its responsibility to safeguard the healthy lives of a broad user base.

Digitalization plays a pivotal role in addressing the accessibility of healthcare services. “Taiyi Guanjia” has independently developed robust data support capabilities, including a medical and health attribute tag library, an intelligent Q&A content repository, a disease symptom database, a common disease diagnosis library, and an intelligent prescription management system. By leveraging artificial intelligence, cloud computing, and big data, it refines user profiles across multiple dimensions prior to consultation, enhances the efficiency of medical services during consultation, and implements automated follow-up strategies post-consultation to collect user feedback and dynamically adjust care plans, thereby enabling precise user engagement. Covering data tracking throughout the entire diagnosis and treatment process, it forms an online-offline integrated digital disease management solution, collaborating with pharmaceutical and insurance companies to explore disease management and coverage programs.

Health management is the foundation of a happy life, while user trust and confidence are the bedrock for effectively implementing health management services. “Taiyi Guanjia” adopts a family-centric, membership-based model aimed at lowering the barrier to accessing health management. Meanwhile, it breaks through the temporal and spatial constraints of traditional healthcare by delivering customized, proactive services based on user profiles, fostering “friendship”-like relationships between doctors and patients outside hospital settings and online. Under this business model, signs of growing user trust are already evident in operational data.

After acquiring high-stickiness users, as health management deepens and user health tags continue to expand, clear user personas have also charted the future development path for “Taiyi Guanjia”: integrating with pharmaceutical companies to explore effective pathways for digital chronic disease management; collaborating with insurers to develop innovative insurance products for individuals with pre-existing conditions. “Taiyi Guanjia” will proceed steadily and strategically, navigating the transition of the broader healthcare industry from high-speed growth to high-quality development. It aims to provide professional and proactive medical and health services to users across multiple ecosystems, achieving true tiered and precise management, improving disease control rates, promoting family health, fulfilling its mission of the times, and contributing to the “Healthy China” initiative.