What Powers Yilianzhong's Leadership in the AI-for-People's Livelihood Sector?

In recent years, the field of artificial intelligence (AI) has witnessed rapid advancement, swiftly integrating into various sectors including the economy, society, and daily life, and gaining momentum worldwide. According to the "Worldwide Artificial Intelligence Half-Yearly Report" recently released by International Data Corporation (IDC), the AI sector is expected to maintain its robust growth trajectory. By 2025, the compound annual growth rates (CAGR) for AI services and hardware are projected to reach 22% and 20.5%, respectively, with total spending on AI services amounting to $52.6 billion.

On July 16, YLZ Information Technology Co., Ltd. held the “2022 Artificial Intelligence Ecosystem Conference and YLZ AI Product Launch Event” in Xiamen, where it unveiled the “Zhiding Tiangong AI Platform” and its associated product suite. In terms of accuracy, the facial recognition engine of the “Zhiding Tiangong AI Platform” achieved a comparison algorithm accuracy rate exceeding 99.8% in tests on international facial datasets, rivaling leading domestic AI vendors.

As YLZ Information Technology Co., Ltd.’s first public showcase of its AI achievements in recent years, if the numerous AI applications released at the conference are likened to the “torso,” then the underlying support system—the “Zhiding Tiangong AI Platform”—serves as the “brain” of the entire AI ecosystem. It is reported that related products of this platform have been deployed and implemented in over 20 provinces and more than 100 cities across China, providing robust technical support for the digital and intelligent transformation and upgrading of key national livelihood sectors. With the high-profile launch of the platform, the mystery surrounding YLZ’s long-standing leadership in the AI-for-livelihood sector has gradually been unveiled.

Long before the turn of the millennium, YLZ Information Technology Co., Ltd. had already embarked on extensive strategic deployments in the informatization of medical insurance, healthcare, and social security. Leveraging its extensive experience in building information systems for livelihood-related sectors, YLZ has developed a profound understanding of the business operations and data dynamics within the medical insurance, healthcare, and social security industries. Over more than two decades of dedicated efforts, the company has undertaken national-level digital ecosystem projects, including the core informatization platform of the National Healthcare Security Administration, the big data engineering project of the National Health Commission, the national human resources and social security service platform, and the elderly care service platform of the National Working Commission on Aging. Furthermore, YLZ has played a pivotal role in the digital transformation of the Sanming healthcare reform, making significant contributions to healthcare reform initiatives across China.

In 2009, it developed China’s first financial social security IC card, promoting the enhancement of industry standards for social security cards; in 2012, it built China’s first cloud computing platform for public livelihood information services, leveraging new technologies to drive significant advancements in this field; in 2014, it created China’s first province-wide centralized public service application platform for the human resources and social security sector, achieving the nation’s first full provincial coverage of public services; in 2015, as the general integrator of informatics software for the Sanming Medical Reform, it developed a comprehensive “Sanming Medical Reform Software Suite” covering healthcare, medical insurance, and pharmaceuticals, helping establish the Sanming Medical Reform as a national benchmark; in 2019, after winning the bid for the National Healthcare Security Administration project, it introduced the concept of “middle-end” architecture into government informatization for the first time, building business and data middle-ends to lay the foundation for the new round of medical security informatization...

In fact, YLZ Information Technology Co., Ltd.’s management and decision-making team had already recognized the value behind data in the first decade of the 21st century, exploring how technologies such as big data and artificial intelligence could help government departments improve the quality of their decisions and better serve the public and people’s livelihood. However, due to policy constraints and limitations in the big data ecosystem, related technical services failed to achieve scale. It was not until after 2012, with the gradual maturation of big data, artificial intelligence, and their respective ecosystems, that YLZ embarked on a breakthrough journey in the field of AI for people’s livelihood, focusing on developing big data and AI technology products and applications tailored to sectors impacting public welfare.

The widespread attention garnered by YLZ Information Technology Co., Ltd.’s “Zhiding Tiangong AI Platform” is inextricably linked to the company’s industry standing as a pioneer in digital solutions for public welfare sectors. The heavily promoted “Zhiding Tiangong AI Platform,” now launched with great fanfare, is regarded by the industry as the latest blockbuster AI product from YLZ.

YLZ Information Technology Co., Ltd., which specializes in informatization solutions for medical insurance, healthcare, and social security, has unveiled impressive results with its newly launched AI product. According to reports, the facial recognition engine of its “ZhiDing TianGong AI Platform” achieved a matching algorithm accuracy rate exceeding 99.8% in tests on international facial datasets, rivaling leading domestic AI vendors.

Furthermore, the facial recognition engine of the “ZhiDing TianGong AI Platform” has demonstrated outstanding performance in algorithm reliability, data security, and age-friendly applications. Powered by an optimized processor based on high-performance deep learning algorithms, the platform’s facial recognition algorithm delivers low-latency, high-throughput inference, currently achieving a recognition time of under 30 milliseconds with a reliability rate of 99.99%. In terms of security, the algorithm employs a cloud-edge-end + AI solution, incorporating multiple liveness detection technologies. For facial privacy protection, it integrates YLZ Information Technology Co., Ltd.’s secure encryption and blockchain solutions, effectively ensuring the security and reliability of facial data throughout identification, collection, application, and analysis.

Benefiting from YLZ Information Technology Co., Ltd.’s long-term dedication to national human resources and social security services, as well as elderly care services, the “Zhiding Tiangong AI Platform” excels particularly in biometric recognition for the elderly. According to Li Qiang, Chief Engineer at the Elderly Talent Information Center of the China National Committee on Aging, YLZ participated in building the National Elderly Service Platform in 2021, which was the first to incorporate YLZ’s facial recognition technology. Through practical application and consistent expert evaluation, YLZ’s facial recognition technology has demonstrated outstanding efficiency, ranking among the leading solutions in China. “Based on statistical comparisons from parallel tests involving tens of millions of cases in actual production environments, our facial recognition accuracy in service scenarios for the elderly is higher than that of algorithms from other leading domestic companies,” stated Zhuang Guoqiang, Deputy General Manager and Technical Director of YLZ Zhiding Technology Co., Ltd.

Based on these features, the “ZhiDing TianGong AI Platform” offers a range of solutions externally, including facial recognition, face comparison, and facial recognition for individuals wearing masks. These solutions have been stably deployed in the government affairs and insurance sectors. To further integrate the platform’s technology with business operations, YLZ Information Technology Co., Ltd. has also launched a series of AI-derived software services and integrated hardware-software products, such as intelligent video surveillance, smart customer service, intelligent triage guidance, medical invoice recognition, precision recommendation, the Intelligent Analysis Box, AI all-in-one machines, policy simulation, and comprehensive decision support. With the large-scale implementation of its AI product portfolio, the accompanying smart terminals may serve as new growth drivers for YLZ Information Technology Co., Ltd.

Under the theme “Intelligence Derives All Things, Leading to Win-Win Cooperation,” what new industrial landscape can YLZ Information Technology Co., Ltd., with its focus on artificial intelligence, unlock? According to Zhuang Guoqiang, the “Zhiding Tiangong AI Platform” integrates AI capabilities such as knowledge graphs, facial recognition, image recognition, video analysis, and natural language processing. It can significantly improve work efficiency and reduce labor and time costs in business scenarios including healthcare, medical insurance, human resources and social security, and commercial insurance.

Specifically, leveraging its AI application ecosystem, YLZ Information Technology Co., Ltd. has transcended traditional scenarios in medical insurance, healthcare, and social security, providing foundational atomic capabilities for five key domains: medical security, health and medical care, human resources and social security, elderly care services, and financial insurance. Nevertheless, the core of these services remains unchanged, continuing to revolve around public welfare and health. The ultimate objective is to optimize the intelligence, human-centricity, and professionalism of services and management within industries related to public welfare and health.

Taking the medical insurance scenario as an example, YLZ Information Technology Co., Ltd. has launched an Intelligent Medical Insurance Processing service designed to shorten the time required for insured individuals to process reimbursement claims. Built upon YLZ’s knowledge graph and image recognition engine, the system automatically identifies medical invoices and structures their key data fields. This enables processing staff to complete the automated recognition and entry of various types of document images with a single click, reducing tasks that previously took over 90 minutes to just 2 minutes, thereby improving work efficiency by more than 98%.

Intelligent video surveillance is designed to ensure the fairness and impartiality of medical insurance. Specifically, YLZ Information Technology Co., Ltd. can provide regulatory authorities with an integrated device-edge-cloud intelligent video surveillance solution. By leveraging AI to automatically analyze, monitor, and issue early warnings for various activities—including inpatient care, outpatient visits, special outpatient diagnosis and treatment, high-frequency and high-cost examinations, health rehabilitation therapies, pharmacy purchases, and special outpatient medication purchases—the solution effectively combats fraud and abuse by hospitals, designated retail pharmacies, and cardholders. This facilitates a transition in fund supervision from manual random audits to big data- and AI-driven intelligent oversight.

In addition to the aforementioned livelihood applications, the “ZhiDing TianGong AI Platform” has also extended into scenarios such as commercial insurance and elderly care institutions. For instance, it provides intelligent underwriting and claims processing services for insurance companies, replacing manual visual identification of object features and enabling image-to-knowledge conversion. By leveraging knowledge graphs, it performs text error correction, structuring, and standardization on textual information, achieving an integrated end-to-end workflow. Currently, YLZ Information Technology Co., Ltd.’s intelligent underwriting solution has empowered 11 leading insurance companies across China, cumulatively processing tens of millions of medical documents and saving insurers tens of millions in labor costs. Meanwhile, the “ZhiDing TianGong AI Platform” offers intelligent triage services to medical institutions, addressing patient triage challenges and improving healthcare efficiency; it provides remote real-time monitoring and other age-friendly applications for seniors living at home, resolving the issue of unattended care and ensuring their safety; and it delivers facial recognition tracking services to prevent wandering in elderly care facilities, alleviating caregivers’ workload and enabling more efficient round-the-clock care.

Although the majority of AI applications released recently have focused on healthcare and public welfare, this innovative technology is highly likely to help YLZ Information Technology Co., Ltd. (YLZ) break out of its existing ecosystem. Unlike AI in the medical field, which tends to delve deeply into clinical needs along vertical tracks such as medical imaging, pharmaceuticals, and health informatics, the public health sector in which YLZ operates offers a wide variety of application scenarios. Guided by policy directives and social development trends, the industry holds enormous potential for AI adoption.

YLZ Information Technology’s AI system is geared toward developing technologies with broader scenario adaptability, enabling the vertical migration of its technical capabilities to a wider range of applications and capturing a larger market share. Taking its intelligent customer service product as an example, Zhuang Guoqiang stated that YLZ’s intelligent customer service solution has been deployed in over 20 provinces and more than 100 cities across China, handling over 67% of all online medical insurance consultation inquiries nationwide—meaning that two out of every three inquiries are resolved by YLZ’s intelligent customer service system. The product resolves more than 93% of common issues, improves customer service personnel efficiency by over 87%, enhances user satisfaction, and reduces complaint rates, thereby providing robust technical support for the “digital-intelligent” transformation initiatives of national entities such as the Ministry of Human Resources and Social Security, the National Healthcare Security Administration, and the National Working Commission on Aging.

The same logic applies to the automated recognition and entry of document image files, supported by knowledge graphs and image recognition engines. The service scenarios for document processing that require optimization extend far beyond medical insurance administration. Currently, YLZ Information Technology Co., Ltd. has filed for more than 60 patents and over 800 software copyrights based on its “Zhiding Tiangong AI Platform.” As Zhuang Guoqiang stated, “In the past, we merely planted a single apple tree on this land; now, we aim to create an entire orchard here.”

Currently, YLZ Information Technology Co., Ltd. is leveraging its industry-leading AI capabilities and continuously upgrading AI products to enhance the intelligence level of the healthcare sector. By building comprehensive industry-wide capabilities in perception, cognition, and decision-making, the company aims to reshape the new ecosystem of public health through digitalization, unlocking substantial market potential for the future. Meanwhile, its relevant AI technologies possess high scalability across industries, enabling the company to tap into vast new B2B markets. YLZ may thus carve out new opportunities, effectively reinventing itself through AI and riding the wave of growth in the golden age of artificial intelligence.