Taikang Dental Expands to Nanjing: Revolutionizing Oral Healthcare with Insurance-Integrated Model

The Longevity Era Welcomes the Taikang Solution.

On the morning of October 28, 2022, the “Ningju Yiyang·Lehuo Taikang” Super Experience New Scenario Launch and Nanjing Taikang Dental Opening Ceremony, jointly hosted by Taikang Life Insurance Jiangsu Branch and Taikang Bybo Jiangsu Business Unit, was successfully held. This marks the official establishment of the second clinic of Taikang Dental, a premium dental care brand, in Jianye District, Nanjing.

At the conference, “Taikang Worry-Free Dental Implant Insurance,” jointly developed by Taikang Bybo Dental and Taikang Online, was officially launched. This dental implant quality insurance, underwritten by Taikang Online with Taikang Bybo purchasing coverage for its dental implant patients, provides dual protection: full compensation within the scope of insurance liability and free re-implantation according to the original treatment plan.

Thus, the implementation of Taikang’s new super-experience scenarios and the comprehensive upgrade of Taikang Bybo’s dental implant warranty system have jointly facilitated the further deepening of Taikang’s strategy for integrating healthcare with insurance.

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For years, the oral care sector has been a key arena for Taikang to implement its “medical-insurance integration” strategy. After four years of establishing its presence in dentistry through Taikang Bybo Dental, Taikang Stomatology has emerged as a new flagship experience scenario that embodies Taikang’s “payment + service” health closed-loop model, pioneering fresh explorations in the integration of dental care and insurance.

Taikang Dental positions itself as a premium dental care provider, offering upgraded “dental treatment” services to high-net-worth clients and delivering high-end oral health management solutions tailored to all population groups across the entire life cycle. While providing safer and more convenient medical services, it also enhances brand visibility and builds customer reputation.

Currently, most oral healthcare service providers remain confined to offering single-visit, single-procedure dental treatments. Taikang Dental’s innovative model has broken away from traditional operational paradigms of dental institutions, spearheading industry transformation and contributing to the stability of the oral healthcare market.

The newly opened Taikang Dental Nanjing Jianye Clinic marks another expansion in Taikang Dental’s footprint, following the launch of its Wuhan Heartland 66 Clinic just three months ago. Leveraging a novel business model that integrates dental insurance with clinical care, along with nearly three decades of medical service expertise in the field of dentistry, the clinic will deliver consumers a new, high-quality oral healthcare experience.

Taikang Dental Nanjing Jianye Clinic covers a floor area of nearly 3,000 square meters and is equipped with 20 dental chairs. The clinic houses a Periodontal Care Center, a General Dentistry Center, a Facial Aesthetics Management Center, and a Digital Implantology Center. It also features a Premium Client Service Center and an Ultra-Premium Conference Room dedicated to high-value clients.

Taikang Dental Nanjing Jianye Clinic

In terms of medical expertise, Taikang Dental’s Nanjing Clinic has specially appointed Dr. Liu Xianghui, former Chief Physician of the Department of Stomatology at the General Hospital of the Eastern Theater Command and a former top-tier scientific and technological talent at the military region’s 334 program, to provide clinical services. Additionally, prominent specialists such as Mr. Wang Fasheng, Medical Director of the Jiangsu Business Unit, and Dr. Hou Xu, an orthodontics specialist with a doctoral degree, are invited to conduct periodic visiting consultations.

Taikang Dental Nanjing Jianye Clinic also implementsThe General Practitioner First-Visit System and the Private Dentistry Service System, by arranging dedicated private dentists and oral health managers for family membersProviding comprehensive oral health management services that cover pre-consultation, intra-treatment care, and post-treatment oral health management.; Adhering to the principle of prioritizing prevention and integrating prevention with treatment, we plan and implement comprehensive, systematic, and well-organized therapeutic regimens for patients.

Taikang Dental’s core service, “Private Dentist,” encompasses a range of benefits including oral healthcare services for family members, exclusive online consultation channels for clients, multidisciplinary expert consultations, and dedicated patient accompaniment. It provides personalized, customized oral health management guidelines and high-quality dental diagnosis and treatment services, aiming to foster sound oral health management concepts and habits among clients, thereby truly achieving optimal oral health for the entire family.

Chen Honghua, Member of the Management Committee of Taikang Insurance Group and CEO of Taikang Bybo Dental, stated in his opening remarks that Taikang Dental, as the official launch of the “Taikang Super Entity New Scenario” in Nanjing, will present consumers with specialized dental care and a comprehensive super experience through distinctive health scenarios and specialized clinical services.

In September this year, the National Healthcare Security Administration officially issued the “Notice on Launching Special Governance of Service Charges and Consumable Prices for Dental Implant Services,” accelerating industry consolidation and giving rise to emerging opportunities and challenges. The most immediate impact has been the optimization and reduction of prices for dental implant procedures. While the public welcomes these price cuts, concerns persist that lower prices may compromise quality. To address these concerns, Taikang’s “Worry-Free Dental Implant Insurance” was officially launched at this conference.

“Taikang Worry-Free Dental Implant Insurance” is a dental implant quality insurance policy underwritten by Taikang Online and purchased by Taikang Bybo for its dental implant patients.Offers dual protection: full compensation within the scope of insurance liability and free re-implantation according to the original implantation plan.

On the one hand, distinct from outpatient warranty coverage,Taikang Bybo’s Dental Implant Warranty System Comes with “Insurance”Taikang Bybo will proactively enroll dental implant patients in the “Taikang Worry-Free Dental Implant Insurance” product, with premiums covered by Taikang Bybo, allowing customers to enjoy insurance benefits. Underwritten by Taikang Online, a subsidiary of Taikang Insurance Group, formal insurance policies are issued, ensuring that warranty coverage is traceable online and claims processing is convenient.

On the other hand, unlike the mainstream dental implant warranties in the oral care market that only cover the “implant fixture,” Taikang Bybo Dental (including Taikang Dental) exclusively offers the “Taikang Worry-Free Dental Implant Insurance” warranty product, whose coverage can extend to the implant fixture, abutment, crown, and treatment fees.Coverage includes dental implants from well-known international brands, with a maximum warranty period of up to 10 years.

Taikang Bybo Dental has cultivated deep expertise in dental implantology for many years. Among its team of nearly 1,000 dentists, more than 300 specialize in implant procedures, performing close to 100,000 implantations annually with a historical success rate approaching 99%. This initiative innovatively introduces cost investments in upgraded warranty coverage and insurance commitments, further demonstrating Taikang Bybo’s confidence in its medical quality and its determination to deliver premium, high-quality services to patients.

This launch event focuses on the synergy of dental insurance business in the Nanjing region. Taikang Dental’s Jianye Clinic in Nanjing is positioned as a super experience scenario for Taikang Dental. On one hand, it will actively collaborate with Taikang Life Insurance, Taikang Pension, Taikang Community, and Taikang Life Care businesses operating in Jiangsu Province, leveraging the oral care experience scenario to identify customers’ dental treatment needs and achieve efficient coordination and synergy.

On the other hand, it is committed to presenting the specialization of oral diagnosis and treatment and the premiumization of oral health management services to consumers through a super-experience model.

The establishment of Taikang Dental’s Jianye Clinic in Nanjing marks a further refinement of Taikang’s Great Health Strategy in Jiangsu Province. In the Yangtze River Delta region, Jiangsu has become a key base for Taikang’s advanced innovative practices in integrating medical care with elderly care. Institutions already established in the province include Taikang Xianlin Drum Tower Hospital, Taikang Life Insurance Jiangsu Branch, Taikang Pension Jiangsu Branch, Taikang Online Jiangsu Branch, Taikang Community·Suyuan (in preparation), Taikang Life Care Division, and Taikang Bybo Dental.Taikang Xianlin International Medical and Elderly Care Park is Taikang’s first super flagship integrated medical and elderly care complex, featuring a five-in-one model of “medical care, education, research, elderly care, and rehabilitation.”

As a benchmark for high-quality oral health management, Taikang Dental, with the opening of its first clinic in Nanjing, is not only promoting patient benefits but also likely to further leverage the synergistic development of Taikang’s “integration of healthcare and insurance” model, thereby leading and facilitating industry transformation. It aims to truly provide comprehensive oral health management services for the entire population across the full life cycle, ensuring that its “dental care + insurance” products and services deliver tangible benefits to the nation, the public, medical providers, and insurers alike.