GoodDoctor Online Launches Fever Clinic in Response to National Call, Safeguarding Public Health

Recently, the number of COVID-19 infections across China has remained at a high level. On December 12, the National Health Commission issued the "Notice on Doing a Good Job in Internet Medical Services for COVID-19," explicitly stating that internet medical platforms may issue online prescriptions for symptoms related to COVID-19 for patients who exhibit such symptoms and meet the criteria outlined in the "Guidelines for Home Treatment of COVID-19 Infected Persons." This marks the first time policy has permitted internet medical platforms to provide online prescription services to patients without prior offline medical consultations. This significant innovation and breakthrough in policy, made to adapt to the current situation, demonstrates responsibility and courage.

To alleviate the burden on offline hospitals, further facilitate cross-regional allocation of medical resources, and enhance the utilization efficiency of high-quality medical resources, Haodf Online has actively responded to national policy initiatives by leveraging the advantages of its internet healthcare platform. The company has launched a “Fever Clinic” feature on its homepage, offering “Rapid Text-and-Image Consultations” provided by attending physicians and above from Grade A tertiary hospitals across China. Patients are expected to be seen within three minutes, with consultation sessions lasting up to two hours to ensure thorough communication between doctors and patients.

Meanwhile, the platform invites multidisciplinary experts from respiratory medicine, infectious diseases, pediatrics, traditional Chinese medicine, and pharmacy to conduct live-streamed free clinics every day, providing online Q&A services at no cost to infected patients undergoing home isolation and treatment, thereby helping them safely navigate this special period.

“Since the beginning of this week, the average daily order volume for Haodf Online’s Express Consultation service has increased by 133%. Patient inquiries have centered on home medication use, particularly regarding treatment and medication management for special populations such as the elderly, children, and pregnant or postpartum women. Based on current trends, this situation is expected to persist for some time,” said a business executive at Haodf Online. “For internet healthcare, the three years of the pandemic served as a nationwide health education campaign and a forced trial of online medical services. An increasing number of physicians are coming online, and patients’ usage habits are gradually being cultivated, which will help internet healthcare play a more significant role under the current new circumstances.”

Haodf Online “Fever Clinic” Consultation Method: Download the Haodf Online APP, or search for “Haodf Online” in the WeChat mini-program. Click on “Fever Clinic” on the homepage and fill in your medical information to start a consultation.