
One-stop Solution Provider for Health Management

As a key component of Ping An Group’s managed care model, Ping An Healthcare leverages its competitive advantages—including a comprehensive supplier network, a leading service system, abundant payer resources, and robust ecosystem enablement—to continuously deepen its managed care strategy and build two core service hubs: “Family Doctor” and “Elderly Care Steward.”Ping An Healthcare Continues to Deepen and Improve Its “Three-Reach” Service Network. Through precise matching and professional triage, Ping An Healthcare provides users with efficient services, including 24/7 online availability, response within 60 seconds, and one-hour medication delivery across multiple cities in China.Ping An Healthcare’s platform advantage lies in its ability to integrate online and offline resources, break the temporal and spatial constraints of traditional medical services, and provide users with a seamlessly connected health management experience. As of June 30, 2024, Ping An Healthcare had partnered with nearly 4,000 hospitals, achieving 100% coverage of the top 100 hospitals in China; it also collaborated with 233,000 pharmacies, 104,000 health service providers, and nearly 2,500 physical examination institutions.
As a leading pharmaceutical e-commerce enterprise in China, Jointown Health Technology boasts robust pharmaceutical supply chain and e-commerce capabilities, and is committed to driving the development of new pharmaceutical retail through digital transformation.The company’s pharmaceutical e-commerce platform and Haoyaoshi chain pharmacies are distributed across China, providing users with one-stop services including online health consultations, health diagnosis and treatment, electronic prescriptions, and medication delivery.Jointown Health Technology has accumulated extensive experience and resources in the fields of new pharmaceutical retail, medical AI, and health insurance, laying a solid foundation for cooperation.
In this strategic partnership, Ping An Healthcare and Jointown Health Technology will jointly build an "Internet + Healthcare + Pharmaceuticals" service chain ecosystem. By integrating their respective advantageous resources, the two parties will promote collaboration in corporate health services, supply chain operations, online medical and health services, and innovative offerings such as electronic medical insurance payments, thereby providing users with a more convenient, time-saving, and cost-effective experience in purchasing medications and accessing health services. Furthermore, both sides will deepen cooperation in the promotion of health products and cross-border e-commerce for high-quality overseas health goods, jointly driving rapid growth in their business scales.
The General Manager of Ping An Healthcare’s Pharmaceutical and Medical Device Business Division stated, “In the customer service segment, Jointown Health Technology, leveraging its offline network of 21,000 Haoyaoshi pharmacies and robust online marketplace capabilities, can effectively complement Ping An Enterprise Health’s business strategy by enriching its offline service outlets.”, increasing the density and service quality of the pharmacy network, so that every entrusted client employee of Ping An can enjoy convenient medication purchasing services at close range. Meanwhile, with the supplementation of the online mall, better delivery networks and higher-quality priced products can be provided. In the supply chain sector, Jointown Health Technology has a reputation in the industry for its efficient logistics distribution capabilities and intelligent inventory management services. Both in warehousing and distribution, as well as in service efficiency, it can effectively complement Ping An, bringing more efficient supply chain response capabilities. This not only improves service quality but also reduces operational costs. Furthermore, Ping An Healthcare and Jointown Health Technology have many advantageous product categories that can complement each other, creating more possibilities for cost reduction. At the same time, in terms of health services, Ping An Healthcare relies on its professional medical team and rich service experience to provide comprehensive health management services to users of Jointown Health Technology. From online consultations to electronic prescriptions, from family doctor services to elderly care management, we will work closely together in all areas. For every high-quality customer of both parties, we aim to provide a worry-free, time-saving, and cost-effective premium medical and health management service experience.
The establishment of this strategic partnership not only affirms the strengths of both parties but also demonstrates firm confidence in the future development of the pharmaceutical and healthcare industry through model innovation and resource integration. Ping An Healthcare and Jointown Health Technology will work hand in hand to promote high-quality development and the aggregation of new quality productive forces in the pharmaceutical and healthcare sector, thereby contributing to the implementation of the national strategies for a Digital China and a Healthy China.