Tencent Health Unveils AI-Powered Healthcare Transformation: Enhancing Medical Workflows and Personalized Health Management
Tencent
Internet Comprehensive Service Provider
Since the release of its large medical model, Tencent Health has been accelerating the research and development as well as industrial implementation of large medical models across the board, with"Industry-Ready"with the core philosophy, focusing on the needs of real-world scenarios, and leveraging AI'sPersonalized, Automated, and IntelligentAdvantages: Related products have been deployed in over 1,300 institutions, including hospitals, pharmaceutical and medical device companies, research institutes and universities, and healthcare technology enterprises.
In addition to core AI capabilities such as large foundation models and R&D, AI-native toolchains, and medical imaging,AI services are also widely deployed across scenarios such as health management, clinical decision support, genomics, and smart marketing.
On Monday, December 23, at 19:30, VCBeat’s New Product Showcase invited Li Hui, Head of Commercialization for Tencent Health Products, to share and introduce “Tencent Health’s AI Large Language Models, Health Agents, and Other Digital-Intelligence Solutions,” aiming to support the high-quality development and exploration of the healthcare industry.
Tencent Medical Large Language Model
Tencent Health, with cloud computing and AI at its core, has achieved digital and intelligent evolution and upgrading. Currently, it has established an ecosystem in fields such as public health, medical services, patient services, drug R&D, and omics analysis. In terms of large models, in addition to comprehensive support from the general-purpose Hunyuan large model, Tencent Health has also developed specialized solutions tailored to the specific needs of segmented scenarios.Large Language Models for the Healthcare Industry, molecular large models and genomic large models.
In the construction of vertical models, to address individualized and differentiated needs, the Tencent Health Medical Large Model empowers each team with the foundational capability to independently optimize the large model through an “out-of-the-box” approach, enabling them to refine the model according to their specific requirements.
[Practical Case]
AstraZeneca (China): Centered on HCPs, establish an omnichannel interaction platform to provide a consistent user experience, enhance efficiency with AI, and drive business decisions with data, comprehensively supporting AstraZeneca China's new GTM model.
CR Sanjiu: Leveraging technologies such as Tencent’s medical large language models and cloud computing, “Sanjiu Health Steward,” an AI agent jointly developed by Tencent Health and China Resources Sanjiu, is committed to providing users with warm, caring, convenient, and efficient health services.
Mindray Medical: By leveraging Tencent’s medical AI technology, we support Mindray’s “device intelligence” initiative, doubling sales of hematology analyzers. We have innovatively developed an industry-specific large language model for critical care, enhancing clinical efficiency and service quality while strengthening the competitiveness of our products.
Ruijin Hospital: Leveraging Tencent’s large healthcare industry model and Ruijin Hospital’s own accumulated data, the hospital provides patients with higher-quality pre-consultation triage services, while also helping physicians automatically generate medical records and implement intelligent management of diagnosis and treatment.
Shanghai Songjiang Health Commission: By deploying a one-stop, end-to-end “AI + Healthcare” solution to cover 2 million residents across the entire district, we have significantly enhanced patients’ healthcare experience. The TCE platform was established to migrate more than 10 disparate medical institutions to their new “cloud-based home,” thereby achieving cost reduction and efficiency improvement.
WeDoctor: Leveraging key digital technologies such as cloud computing, large language models (LLMs), and digital humans, and integrating them with healthcare application scenarios, both parties will jointly promote medical LLMs. By focusing on the “co-management of six diseases,” they aim to develop intelligent specialty-disease products and establish a demonstration city for medical artificial intelligence applications in China.
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Li Hui
Head of Commercialization, Tencent Health Products
Ms. Li Hui holds a Master of Public Health and an MBA from the University of California, Berkeley, as well as a Master’s degree in Applied Psychology from Renmin University of China. At Tencent Health, she oversees B-side business strategy and product commercialization, leading her team through end-to-end product development—from initial planning and implementation to market launch and commercial promotion.
Prior to joining Tencent, Ms. Li Hui was responsible for business planning and the establishment of medical institutions at an international hospital. She also worked at a consulting firm, providing market access, product pricing, and China market strategic advice to leading pharmaceutical and medical device companies. Ms. Li has many years of practical experience in medical technology, healthcare services, and artificial intelligence, both in China and abroad.
About Tencent Health
In the healthcare sector, Tencent has consistently upheld its mission of “Technology for Medicine, Connectivity for Health,” leveraging technology to safeguard public health and drive continuous innovation in social value.
Centered on users and leveraging the “Tencent Health” mini-program as its platform, we provide an integrated online-to-offline service by connecting public health resources such as public hospitals and delivering authoritative medical science education. Built upon Tencent’s large-scale user ecosystem, we aim to facilitate easier access to healthcare services for individuals: our Electronic Health Card has served over 600 million users; WeChat Medical Insurance Payment is accepted at 800,000 designated medical institutions nationwide; the Tencent Health mini-program enables appointment scheduling with more than 5,000 physical examination centers; and Tencent Medical Classic’s medical science content has cumulatively reached 600 million users.
For the healthcare industry, Tencent continues to leverage its technological capabilities in artificial intelligence, big data, and cloud computing to support the digital upgrading of medical institutions and medical consortia. It aids in the construction of city-level resident health information platforms, public health management and early warning systems, and smart medical insurance management and decision-making, thereby comprehensively enhancing the industry’s service capabilities and scientific governance. Furthermore, Tencent helps healthcare enterprises improve quality and efficiency while undergoing digital and intelligent transformation, having already achieved numerous practical outcomes in collaboration with many domestic and international medical institutions and enterprises.
Meanwhile, Tencent adheres to its consistent philosophy of “Tech for Good,” leveraging technology to drive continuous innovation in social value. We have partnered with over 1,000 healthcare informatization partners, cumulatively serving more than 36,000 institutions in the medical and health sector. Leveraging Tencent’s platforms that serve a massive user base, we aim to enable individuals to access medical and health services more conveniently. As an enabler of the digital and intelligent transformation of the medical and health industry, Tencent Health draws on Tencent’s cutting-edge technologies in artificial intelligence, big data, and cloud computing, as well as its years of accumulated expertise in the field of clinical medicine. It supports the digital and intelligent transformation and upgrading across numerous sub-sectors—including online and offline medical services, the broader healthcare sector, the pharmaceutical industry, the medical device sector, and life sciences—thereby accelerating the industry’s digital evolution.
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