GE Healthcare Smart Services Successfully Completes Medical Equipment Support for the Asian Games
GE Healthcare
Digital Solution Provider
During the period from September 23 to October 7, 2023, GE Healthcare dispatched a total of17Engineers went to the Asian Sports Event (hereinafter referred to as the "Event") for frontline support, totaling25More than one hospital33This equipment provides security services;95%The above service orders were completed at twice the usual speed, ensuring maximum support for medical equipment during the event.(Data source: GE Healthcare Customer Service Department)
GE Healthcare Smart Services launches special Care-for-Hangzhou support, assisting hospitals in safeguarding the grand event. It conducts thorough inspections and eliminates potential risks for large equipment to ensure efficient use of medical devices, thereby enhancing the patient experience.
Service Express：Provide digital identity recognition on the device, achieve digital management, direct access to services, and offer 7x24 hour equipment monitoring and rapid response.
Equipment Health Check: Support the efficient operation of equipment during the event.
Preventive Maintenance First: For in-warranty imaging equipment with maintenance tasks during the event, engineers complete the maintenance in advance and eliminate potential equipment issues.
Health Check: For other GE Healthcare imaging devices, engineers use the Equipment Health Report (EHR) platform, which won the "Global Service Practice Case" award, to conduct a comprehensive potential risk assessment of the equipment.
The First People's Hospital of Lin'an District, Hangzhou, has commissioned an ultra-high-end 3.0T MRI SIGNA™ Architect AIR for operation in major event support.
SIGNA™ Architect AIR is a large-bore ultra-high-end 3.0T MRI device developed and manufactured by GE Healthcare in China.AIR™Technology has won multiple international awards on several occasions. AIR Coil adopts a revolutionary INCA fiber guide ring structure to replace the original copper coil unit. The INCA fiber guide ring effectively overcomes the mutual inductance effect between coil units, allowing for a greater range of coil unit overlap without causing loss of signal strength.
AIR Coil can comfortably wrap around the patient's imaging area. For patients with sports injuries, AIR Coil can easily meet the needs of examinations in various positions, improving examination efficiency and patient comfort.
With the successful conclusion of the Asian sporting event, the "athletes" of GE Healthcare's Intelligent Services team have also excellently completed the mission of ensuring the operation of medical equipment for the event. Standing side by side with the athletes, they conveyed the spirit of sportsmanship and spread the concept of boundless care. Meanwhile, Hangzhou's innovations in medical support for the event have written a brilliant chapter for this gathering, securing the present and benefiting the future. GE Healthcare, together with every guardian who supported the event, will continue to co-create limitless healthcare!
