Youkang Technology Completes Angel Funding Round to Advance "Better Health Management for Everyone" Vision

VCBeat has learned that Hangzhou Youkang Technology Co., Ltd. (“Youkang Technology”) has successfully completed its angel financing round in recent days. This round was exclusively invested by Dayou Capital, and the funds will be primarily used for R&D investment, platform upgrades, and marketing.

Hangzhou Youkang Technology Co., Ltd. was established in September 2023, with the corporate vision of “ensuring better health management services for all.” Leveraging technologies such as the internet, artificial intelligence, and cloud platforms, and supported by its platform’s customer health records, full-cycle management knowledge base, and private-domain management service tool matrix, Youkang Technology is committed to providing healthcare institutions with precise, professional, and efficient digital health management solutions covering the entire customer lifecycle, along with targeted marketing management strategies.

Currently, market demand is transitioning from purely clinical diagnosis and treatment to comprehensive medical services and full-cycle health management, unlocking substantial market potential in consumer healthcare, rehabilitation and elderly care, and health management. Seizing this opportunity, Hangzhou Youkang Technology Co., Ltd. has entered the full-cycle health management services market, helping medical institutions and physician teams build integrated digital platforms for private-domain customer management, service delivery, and operations, thereby facilitating their business transformation and upgrading.

The team members of Youkang Technology all come from leading enterprises in medical digitalization, with an average of over ten years of experience in the fields of healthcare informatization and internet-based medical services. Their previously delivered patient service solutions have successfully served hundreds of large medical institutions (including nearly half of the top 100 hospitals), catering to over 100 million patient visits.

The company’s founders and core team possess extensive experience in leveraging digital technologies to empower healthcare institutions in patient care. With a clear entrepreneurial direction, they are committed to building more mutually trusting doctor-patient relationships.

Founder Wang Rongbo holds a master’s degree in Computer Science from Zhejiang University. With nearly two decades of experience in informatization and digital health, he has managed product R&D teams of over 100 members for many years and served as the founding technical partner for a domestically listed digital health enterprise. Mr. Wang possesses extensive expertise in product planning and practical implementation within the fields of hospital big data platforms and internet-based healthcare platforms. He has led the development of smart healthcare, mobile patient services, and online diagnosis and treatment platforms for hundreds of medical institutions, demonstrating profound insight into the construction and operation of patient management service products依托 (relying on) healthcare institutions.

Executive Deputy General Manager Shao Heting is primarily responsible for marketing. With over a decade of experience in healthcare informatization, he specializes in “Hospital Internet+ Patient Services.” He has successively overseen the development and implementation of mobile hospital and internet hospital platforms for hundreds of hospitals, accumulating extensive expertise in patient service operations and management.

Youkang Technology’s Customer Lifecycle Management Service Platform (hereinafter referred to as the “Youkang Platform”) is a digital and information-based SaaS system focused on subscription-based services, covering the entire patient journey from pre-diagnosis through diagnosis to post-diagnosis. The company’s product and technical solutions are built on cloud-native and cloud development technologies, which significantly shorten development and delivery cycles, enhance system security and stability, and reduce operational complexity. Its products and services primarily target public and private hospitals, medical consortia, health examination institutions, and primary healthcare facilities.

During the diagnosis and treatment process, many patients have a strong desire to obtain doctors’ contact information to receive guidance on their treatment. However, this conflicts with the reality that physicians lack the time and energy to address and respond to each inquiry individually. “Many current medical issues stem from unfamiliarity, mistrust, and inadequate communication between doctors and patients,” Wang Rongbo admitted candidly.To bridge the gap between doctors and patients and enhance mutual trust, Youkang Technology has introduced a "service team (assistant)" model and established a full-cycle customer management service platform, effectively addressing this critical pain point.

Overview Diagram of Youkang Technology's Customer Lifecycle Management Service Platform

“Doctors can form teams and resolve communication gaps through internal coordination with their assistants. Taking public hospitals as an example, assistants may come from the nursing team; whereas in private hospitals or medical institutions, customer service staff are already available to team up with physicians to provide proactive management services for patients,” Wang Rongbo explained to VCBeat. In this process, professional physicians are primarily responsible for developing comprehensive, full-cycle patient management plans, as well as providing support and oversight for medical assistants’ work, while day-to-day management and communication tasks are carried out by the medical assistants.

In this model, the assistant serves as both a “communication intermediary” and a “firewall.” On one hand, they screen patient information that physicians “should know but do not yet know,” relay it to physicians via Enterprise WeChat, facilitate internal coordination and communication, and ensure proper feedback. On the other hand, they prevent physicians from being excessively disturbed during their work, enabling them to focus more intently on clinical diagnosis and treatment.

With extensive experience in the design and construction of internet hospitals for numerous large Grade-A tertiary hospitals in China, our team distinguishes itself from other vendors by focusing its refined products and services on addressing the challenges physicians face in online clinical practice. Within just one year of launch, the platform achieved annual internet hospital revenue exceeding RMB 10 million, while also delivering outstanding results in specialized disease and specialty care services.

In the course of serving numerous high-end private hospitals, the team not only assisted in establishing patient service systems for individual hospitals but also helped the group build a platform-based patient service ecosystem. By integrating more private-domain operational thinking into its products, the team achieved strong reputational recognition and favorable economic outcomes.

Building on the distillation of past experiential models, Hangzhou Youkang Technology Co., Ltd. is committed to delivering high-quality, real-time online product services, ensuring that customers can effectively adopt and fully leverage its solutions. The company has abandoned the traditional model of bidding, construction, acceptance, and payment for system projects, opting instead for an annual subscription model. Under this approach, the annual cost is significantly lower than the upfront investment required by the construction-based model. With the annual subscription model, customers gain immediate access to the latest product versions following platform iterations and upgrades, without incurring additional fees. “This places higher demands on our products and services, compelling us to continuously develop industry-leading offerings. By helping customers truly resolve their challenges, we can establish a win-win scenario,” explained Wang Rongbo to VCBeat.

Against the backdrop of China’s public healthcare system serving as the safety net for basic public health and essential medical services, Youkang Technology remains firmly optimistic about the market for mid-to-high-end, full-cycle health management services. “A digital management service platform must meet the administrative needs of medical institutions, hospitals, and physicians, while also satisfying patients’ demand for high-quality, personalized medical care,” said Wang Rongbo.

To this end, Youkang Technology will further iterate and refine its product functionalities to assist medical institutions and physicians in providing personalized and precise patient management and services. Meanwhile, it will enhance the automation and intelligence of task processing within physician service teams. Moving forward, Youkang Technology will continue to focus on building a comprehensive training and sharing system for specialty-specific full-cycle management operations, establish mechanisms for shared development between premium and general clients, explore commercial monetization pathways, and continuously strengthen operational empowerment for platform clients.

Sang Yuanbin, Partner at Dayou Capital, stated, as competition in the medical services market intensifies, the industry has entered an era of refined operations, where digital tools can reshape the industrial structure of healthcare services. Dayou Capital is highly optimistic about the founding team of Youkang Technology and its integrated digital solution based on “health management + precision marketing management.”

Dayou Capital is a professional venture capital investment management firm that focuses on high-growth, small and medium-sized innovative enterprises in the ICT and digital health sectors. Its main founders each have over ten years of experience in capital markets, industrial operations, and investment management. The firm currently manages 16 funds and has completed investments in numerous high-quality companies, including Chipsea Technologies (688595), Longhua New Materials (301149), Hongyun Biotech, Yaoxin Biotech, Qingyun Ruijing, Lizi Optoelectronics, Lorentz, AdvanceChip Electronics, SuperChip Star, and Xingyuan Borui, serving as a key early-stage investor for many of these enterprises.