“Expert Appointment” is a premium mobile healthcare service platform co-founded by the 51CTO Media Group, and it is China’s first “curated top-tier specialists” platform. “Expert Appointment” exclusively selects renowned physicians holding the position of associate chief physician or above from departments ranked among the top ten nationwide, striving to create a “boutique” in the mobile healthcare sector and providing users with the most authoritative, professional, and precise online consultation services.
Currently, the "Expert Appointment" platform has gathered more than 200 renowned specialists from the top ten hospitals in China. On the "Expert Appointment" service platform, users can seek medical consultations, schedule additional appointments for face-to-face visits, and access multi-disciplinary expert consultations, with all services being 100% personally responded to by these renowned specialists.
Currently, all versions of the “Expert Appointment” products have been launched, offering three service channels: the “Expert Appointment” mobile app, the “Expert Appointment” WeChat Service Account, and the official “Expert Appointment” website. On any of these platforms, users can enjoy:
Authoritative Resources:All physician resources are experts holding the position of deputy director or above in departments ranked among the top ten hospitals nationwide. All experts have been verified through platform interviews, and their credentials can be confirmed on the official websites of their respective hospitals.
Professional Consultation:The platform features not only specialists in various clinical disciplines but also experts in radiology and laboratory medicine. Data on complex and refractory conditions will be jointly assessed through close collaboration between these specialists, with multidisciplinary consultations conducted by top-tier experts across all relevant fields.
Precise Results:The experts are top-tier physicians from renowned hospitals and departments across China. Patient consultations and uploaded materials undergo platform review to ensure the most accurate diagnostic outcomes.
For “Expert Appointments,” in addition to enabling patients to consult top-tier specialists on complex and critical conditions at any time, request additional appointment slots, and schedule in-person consultations, the service also provides premium private physician services for patients with chronic diseases.
Currently, the interface of the "Expert Appointment" app consists of several core sections: "Home," "Experts," "Medical Records," and "My Profile."
On the homepage, users can search by disease, doctor, hospital, and other criteria in the search bar. In the specialist section, users can view profiles of experts across various departments; by clicking on a specific expert’s button, they can access online consultation and appointment scheduling services.
Medical records allow users to view past consultation histories, facilitating the review and management of their health conditions and medical visit records. By tapping on “My,” users can access additional modules for corresponding settings and functionalities, such as physician ratings. These include: My Profile, My Reviews, Payment History, Change Password, and Sound Settings.
Xie Deyong, Founder and CEO of “Expert Appointment,” graduated with a degree in Economics from Renmin University of China and earned an EMBA from CEIBS (China Europe International Business School). As one of China’s earliest internet practitioners, he participated in the establishment of ZDNet (now CNET) and worked at CCIDnet, later serving as Deputy General Manager of China Newsweek magazine.