Policy Alignment and Trust: The Key to Success in Internet Healthcare
Topic: Aligning with Policy and Focusing on “Trust” Are the Keys to Success in Internet Healthcare
Location:Dayi Cloud Valley
Contributor: Qiu GaohuiHu LinAdong
At the heart of usage habits lies one word: “trust.” Internet healthcare has been striving to cultivate user habits, but those who add value to the concept of “trust” will go further.
Physicians’ time and expertise are the most valuable assets in the healthcare industry, and it is hoped that the internet can improve the utilization efficiency of these assets. Profitability is not necessarily required in this endeavor; for instance, in ecosystem development,WeDoctor Group has followed a path that closely aligns with policy trends., with medical professionals now accounting for over 30% of the company’s total workforce—a capability that other platforms currently lack.
Maximizing the efficiency of physicians and medical resources requires a certain level of maturity in the entire healthcare ecosystem, with internet technology serving as a key lever in this process.
Topic: Healthcare must ultimately be implemented on the ground; the key is ensuring equal voice for all stakeholders at every node.
Location: Dayi Cloud Valley
Contributors: Lin Feng, Wang Yan'an
From the perspective of the public healthcare system, governments cannot allow resources in public hospitals to be used as profit-making tools for third parties; this prohibition is also standard practice for public hospitals abroad. Therefore, whether referred to as "Internet healthcare" or "healthcare Internet," if physicians are not granted independent practice rights and there is no mature, market-driven private healthcare system, all such initiatives remain insubstantial. Healthcare delivery must ultimately be grounded in physical reality, relying on hospital platforms and physicians. Purely internet-based models struggle to establish independent business models in the medical sector, just as it is difficult to separately monetize hospitals, physicians, or payment systems alone. Healthcare operates as a closed-loop ecosystem, where hospitals, physicians, payment mechanisms, and internet platforms are interdependent nodes. A harmonious medical ecosystem can only be achieved when all these nodes possess equal rights to dialogue and negotiation.
What I wish to convey is that if we pursue short-term gains, China’s healthcare system will be rendered utterly ineffective. Through continuous observation, it becomes evident that awareness is beginning to awaken within China’s primary care sector—a rare and significant progress.
While the public may voice their grievances and complaints, the media and researchers must maintain a rational perspective. The foundational weaknesses of primary healthcare cannot be rectified overnight; hence, various platforms are needed to explore ways to improve and enhance medical technical capabilities at the county level, tackling these challenges one by one. The affected posturing and sensationalism of armchair critics, while seemingly striking, ultimately offer no practical solution.
Topic: Discussing the Core of Traditional Chinese Medicine Development
Location:Dayi Cloud Valley
Contributor: Wang Hong
"Differing entry barriers for traditional Chinese medicine and Western medicine exacerbate the contradictions between the two."
There is a complete lack of quality standardization in Traditional Chinese Medicine (TCM); service quality must be improved to achieve the goals of consolidating and developing TCM.
The most significant issue in Traditional Chinese Medicine (TCM) lies in the toxic side effects of its pharmaceuticals. For instance, there is not even a national compendium detailing these adverse effects, which represents a major gap in the field of TCM.
The development of Traditional Chinese Medicine should start with Chinese herbal medicine.
Once the issues surrounding Chinese herbal medicine are resolved, Traditional Chinese Medicine can expand globally.
Healthcare is a quasi-public good that concerns people's lives, and worldwide, medical market access regulations are the most stringent.However, if the market is not liberalized and regulation is not achieved through supply-demand dynamics and market competition, the sector will remain like a caged bird, unable to fly freely. Labor prices are determined by the market; decisions on whether to operate and at what scale are also market-driven. This process of survival of the fittest compels improvements in technical standards and service quality. Consequently, quality control will also be enhanced. As far as I know, there are already industrialized organizations dedicated to providing high-quality Chinese herbal medicines.
Topic: Addressing the Issue of Scalpers: Tackling Both Symptoms and Root Causes
Participants: Xu Jiandong, Liu Liangzhou
Location: VCBeat VBStartup Circle, Fujian HBC(Healthcare Institution User Collaboration Platform)
Recent regulations targeting scalpers have emerged, creating an illusion of reverting to a planned economy and indirectly exposing the failures of healthcare reform. These measures address only the symptoms through administrative means, failing to implement solutions that tackle the root causes.
In fact, the ability to add appointments for follow-up visits is extremely convenient for patients, but now a simple matter has become complicated. On-site registration provides great convenience for many people who do not use online methods. In my opinion, a one-size-fits-all approach should not be adopted.
Implementing online appointment registration across the board fails to resolve the issue of scalpers; instead, it creates significant inequities and causes greater inconvenience. Much like with train tickets, although the 12306 platform has become dominant, scalping activities remain as rampant as ever.
Hospitals and physicians are vital components of the healthcare system, yet healthcare reforms have repeatedly failed to address their concerns. Despite increases in registration fees, physicians’ share from these fees has remained unchanged. They continue to earn low incomes while frequently being subjected to unwarranted public criticism.
With scalpers cracked down on, patients have even fewer channels to access reputable doctors. Tiered diagnosis and treatment is the core issue; please give it greater consideration.Want to join the WeChat Group Alliance for the medical community?
Would you like to continue discussing specific issues?
Want to subscribe to “Medical Circle Weekly” long-term?
Please add Zhan Shi's WeChat ID.
