Dingdang Health Ecosystem Upgrades with Launch of Offline Smart Pharmacies, Treatment-Based Purchasing, and Global Cross-Border Health Products

On May 26, Dingdang Kuaiyao held the “Dingdang Health Ecosystem Strategic Upgrade and Dingdang Smart Pharmacy Unveiling Ceremony” in Beijing, officially announcing the strategic upgrade of its health ecosystem. Since its official launch on February 6, 2015, the Dingdang Kuaiyao app has released 20 new versions and launched 965 features within just over a year. This marks the fourth major upgrade to the app. A significant change in this update is the introduction of Course-Based Premium Purchasing and Global Cross-Border Shopping services. Additionally, Dingdang Kuaiyao unveiled its offline Dingdang Smart Pharmacy.

Dingdang Smart Pharmacy

Dingdang Kuaiyao previously leveraged geo-fencing technology to define core urban areas, launching its “Health at Home” service in 26 cities across China and accumulating over 10 million registered users.

Dingdang Smart Pharmacy’s services, from the perspective of health management, involve establishing exclusive electronic medical record files for users, providing health status assessments, and proposing targeted, personalized health management plans. Professional pharmacists at offline pharmacies offer one-on-one consultation and guidance, ultimately building a smart health community.

From the perspective of intelligent services, Dingdang Smart Pharmacy differs from traditional brick-and-mortar pharmacies by integrating with Dingdang’s online platform, thereby providing users with fast and professional internet-based services. Furthermore, leveraging Dingdang’s big data analytics, Dingdang Smart Pharmacy delivers intelligent health services tailored to individual user needs.

From the perspective of medication services, Dingdang Smart Pharmacy leverages the resource advantages of Renhe Group to ensure drug safety and affordability through direct factory supply via an alliance of 260 pharmaceutical companies. In addition to prescription drugs, a variety of other products, such as health supplements, will also be available. Furthermore, users can place orders through the Dingdang Kuaiyao platform, and staff from Dingdang Smart Pharmacy will provide free home delivery within 28 minutes in core service areas.

Dingdang Smart Pharmacy currently offers services in six major cities—Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, and Zhengzhou—and will continue to expand its coverage in the future.

Course of Treatment Yougou

Course-Based Value Purchase is a new health service solution launched by Dingdang. It is a professional medication combination implemented by treatment course, jointly developed by Dingdang Kuaiyao’s team of licensed pharmacists and the physician team from the Self-Medication Expert Committee of its collaborative partners, based on Dingdang’s big data statistics and standard disease medication guidelines. Additionally, it integrates health education, course-based medication combinations, and cost-saving discounts to achieve Course-Based Value Purchase. Its key features are providing users with professional guidance and competitive pricing.

In terms of specific usage, users first watch expert-led educational videos jointly launched by Dingdang Medicine and Self-Medication Magazine to understand their conditions and acquire popular science knowledge on common health issues in their daily lives, such as insomnia, menstrual irregularities, memory decline, postpartum recovery, and dizziness or headaches. Experts provide detailed explanations for these common health concerns, enabling users to gain a clear understanding of their condition and relevant precautions after viewing the videos.

In addition, Liaocheng Yougou has launched branded medication bundles targeting common conditions. Through this health service solution, users can optimize their treatment regimens and obtain a comprehensive set of medications to effectively address their health issues. Notably, by aggregating demand and channeling it directly to pharmaceutical manufacturers, these bundled offerings reduce costs, allowing users to enjoy price discounts when purchasing Liaocheng Yougou’s medication bundles.

Global Cross-Border E-Commerce

Third, the upgrade to Dingdang 4.0. Fourth, the launch of global cross-border e-commerce. The global cross-border e-commerce platform primarily offers overseas health supplements for sale. According to VCBeat, these products are sourced directly from overseas and undergo unified customs quality inspections, ensuring 100% authentic original imports. Additionally, users will benefit from tariff subsidies, with goods shipped from bonded zone warehouses, eliminating intermediary agents to offer more competitive pricing. Furthermore, users purchasing cross-border health supplements through the Dingdang Kuaiyao platform are exempt from exchange rate fluctuations, allowing direct payment in RMB.