Nowadays, from the perspectives of both healthcare providers and patients, it is imperative to improve medical efficiency and optimize the methods for evaluating the quality of medical services. Consequently, the healthcare industry faces immense pressure, and the field of radiology is no exception. To demonstrate their professional value, radiologists must continuously enhance the accuracy of imaging diagnostic results; however, in reality, they often lack the corresponding systems and technologies required to implement effective monitoring functions.
So, the question arises: Who can step into this pivotal role and offer a solution that empowers radiologists to make the most scientifically sound decisions based on comprehensive information, thereby enhancing industry value?

"In pediatrics, only half of radiology results are delivered to the most appropriate department for interpretation by physicians with the relevant expertise."
The protagonist of this article, who has courageously taken on this responsibility, is Candescent Health.
Candescent Health was founded to address the aforementioned challenges, with a commitment to driving genuine transformation in healthcare, starting with radiology. Over the past decade, the company has been working to reshape operational models in radiology, aiming to significantly enhance diagnostic accuracy, therapeutic outcomes, and economic efficiency.
It is well known that transformation in the healthcare industry is difficult to achieve; even if it can be realized, it requires substantial efforts from multiple stakeholders and proceeds at a considerably slow pace. This involves multifaceted factors, such as regulations, regulatory systems, costs, and cultural complexities.
Drawing on years of industry experience, the Candescent Health team has found that fundamentally reshaping healthcare delivery is no longer a distant dream, provided that exceptional talent, high-quality software, scientific processes, and precise data are leveraged fully and scientifically. They have synthesized these insights and experiences into a tangible solution designed to help all healthcare investors expand their returns.

Among all patient deaths, approximately 10% are attributable to diagnostic errors.
Regarding the rationale for starting with radiology, Scott Seidelmann, President of Candescent, stated, “Currently, expectations for healthcare systems primarily focus on improving service quality, reducing costs, and increasing revenue; additionally, overall care costs must decrease when risks arise. Driving transformation in radiology is crucial because this field has a broad impact, touching nearly all patient populations and disease types. Radiology plays a pivotal role both in terms of patient treatment outcomes and financial returns for investors. Therefore, we aim to help radiology professionals enhance quality, reduce costs, and improve revenue and value.”

Candescent Health'sFinancing Status
Headquartered in Boston with its operational hub in Cleveland, Candescent Health pioneered an operating model that combines the advantages of cloud technology with human expertise. The company is dedicated to providing next-generation, high-quality healthcare solutions to medical institutions and physician groups.
Historically, Candescent Health evolved from Radisphere®, a leading nationwide provider of radiology solutions. As a national medical radiology company, Radisphere employed over 120 radiologic technologists and delivered approximately 1.3 million imaging interpretation services annually to more than 60 healthcare institutions across 23 states.
Sheridan Healthcare acquired Radisphere in 2015, creating the largest hospital-focused medical radiology company in the United States. As part of this acquisition, Candescent Health inherited all of Radisphere’s software products, analytical capabilities, and business process innovations. This has given Candescent Health certain advantages over most startups, which typically have to start from scratch. In comparison, Candescent Health is far more fortunate, enjoying greater flexibility to rapidly launch its software services and adapt its business models to meet clients’ operational needs.
Today, Candescent Health leverages the technological solutions, expertise, and accumulated industry experience developed over the past decade to support leading radiology solution providers, driving transformation in the field of radiology and ultimately enhancing value and revenue across the entire healthcare industry.
Scott Seidelmann is the Founder and CEO of Candescent Health and formerly served as the Chief Executive Officer of Radisphere. Prior to leading Radisphere, Scott worked at a venture capital firm and was one of the co-founders of RIS Logic, a leading radiology software company. RIS Logic, which primarily served diagnostic imaging centers, was acquired by Merge Healthcare in 2003.

Scott Seidelmann, Founder and CEO of Candescent Health.
SCOTT stated, “We work hand in hand with our customers to drive transformation in the field of radiology. Once we address the challenges in this area, we will shift our focus to the next, one by one, until every segment of the healthcare industry can leverage modern digital technologies for efficient operations, streamline physicians’ workflows, and enhance patient experience.”
As an industry, healthcare has many problems it wants and needs to solve, but often lacks the corresponding tools and expertise to consistently deliver truly effective solutions. The team at Candescent Health is leveraging its RadPerform platform to build a nationwide, cloud-based medical radiology network that enhances quality standards, optimizes workflows, and ultimately drives a genuine transformation in the delivery of radiology services.
RadPerform, designed by experienced radiology experts to manage the delivery of radiology services across multiple locations, has been in use for over a decade. It enhances physician workflow efficiency while improving diagnostic and therapeutic outcomes. By integrating cloud-based software, human services, and data analytics, RadPerform supports radiologists and industry-leading organizations in achieving their personal, professional, and institutional goals.
RadPerform is more than just a software solution; it comprises three equally important, integrated, and synergistic components, including a cloud-based, data- and rule-driven workflow, as well as a 24/7 operational workflow that monitors support centers and performance analytics. This solution helps radiologists enhance service quality, work efficiency, and economic returns.

Cloud-Based
The software, built on cloud technology, empowers radiologists to deliver superior services with greater efficiency.
Year-round, uninterrupted
Support staff are available 24/7 to help radiologists improve diagnostic and treatment efficiency, resolve issues, and facilitate communication between patients, physicians, and technologists.
Efficacy Analysis
Collect and analyze nearly ten radiological data points to ensure that the resulting analysis is scientifically reliable.
In addition, RadPerform has also brought the following new dimensions to the delivery of radiology services:

1. Quality Assurance
Seamlessly integrate the quality management system into workflows to ensure genuine improvements in efficiency.
2. Immediate Case Assignment
Case assignment is performed based on rules and a system that integrates all physicians' practice histories and imaging data.
3. Feedback
Based on operational proficiency and various professional metrics, the operating system provides feedback to radiologists.
4. 24/7 Support
Staff are on standby at all times to provide radiologists with support in communicating examination results, assigning cases, and collecting missing data.

Connect directly with physicians. Physicians can receive test results, and with just one click, Candescent Health's operations hub can track radiologists and initiate real-time conversations.

Reliable analytical results. Candescent Health’s analysts work alongside patients, integrating various clinical and financial metrics to accurately understand patient needs.
1. Cleveland Clinic
In October 2015, Cleveland Clinic and Candescent Health entered into a multi-year partnership agreement. As part of the collaboration, Cleveland Clinic will assist Candescent Health in developing new products focused on clinical practice to enhance work efficiency and diagnostic capabilities in the field of radiology across China. Through this partnership with Candescent Health, Cleveland Clinic can extend its advanced radiology services to more healthcare systems. Additionally, Cleveland Clinic will have the opportunity to make equity investments in Candescent Health in the future.
Toby Cosgrove, CEO of Cleveland Clinic, stated: “The future model of healthcare demands a shift toward better and more effective methods of delivering care. Only by leveraging cutting-edge technology can we achieve the goals of reducing costs and improving efficiency, thereby enabling physicians to truly prioritize patients. This collaboration with Candescent Health will help enhance service quality and operational efficiency in the field of radiology, extending advanced technologies and expertise to more healthcare systems.”
2. Sheridan Healthcare
In February 2016, Candescent Health announced the renewal of its contract with Sheridan Healthcare to continue providing support to hospitals and patients, working together to enhance clinical consistency, improve physician operational efficiency, and expand healthcare value. Sheridan will deploy Candescent Health’s services in South Florida, establishing a network that encompasses more than 150 radiology technologists and 2 million radiology study records.
Sheridan Healthcare leveraged Candescent Health’s RadPerform platform to optimize radiology operations, achieving remarkable results: since implementing RadPerform, the error rate in diagnostic imaging has been significantly reduced, and efficiency has improved substantially (exceeding industry standards by 20%). Maria Rodriguez, Associate Director of Radiology Services at Sheridan Healthcare, stated, “We have witnessed firsthand the power of RadPerform in enabling radiologists to deliver better and more effective care. We are delighted to expand the adoption of this solution across more facilities in additional regions, thereby benefiting a broader population.”
Currently, Candescent Health’s primary focus is on enhancing quality, operational efficiency, and patient satisfaction. In its future development, the company will be dedicated to helping radiologists quantitatively improve patient throughput in emergency departments, striving to create a value-maximized healthcare environment characterized by shorter hospital stays and lower treatment costs.