Ping An Good Doctor and Hong Kong's Perfect Healthcare Launch First Offline Flagship Clinic in Shanghai

Photo: Mr. Wang Tao, Chairman and CEO of Ping An Good Doctor (left), and Mr. Chan Kin Ping, Chairman, Chief Executive Officer, and Executive Director of Max Healthcare Group Limited (right), jointly presided over the opening ceremony of the Shanghai Max Clinic.

On December 16, Ping An Good Doctor, China’s largest O2O mobile healthcare service platform, and Maxim Healthcare Group Limited (hereinafter referred to as “Maxim Healthcare”), a leading private integrated healthcare services operator in Hong Kong, jointly announced the establishment of a joint venture. The venture has opened its first flagship clinic positioned for comprehensive medical services, the “Shanghai Maxim Clinic,” in Huangpu District, Shanghai.

As Max Healthcare’s first flagship integrated medical center in Shanghai, “Shanghai Max Healthcare Outpatient Clinic” is located in the core business district of Huangpu District. Covering an area of over 1,000 square meters, it features multiple departments including General Practice, Gynecology, Pediatrics, Dermatology and Aesthetic Medicine, Dentistry, Internal Medicine/Surgery, and Psychological Counseling. Its professional medical team comprises numerous experienced doctors and senior nurses from both China and abroad.

The outpatient department has introduced Max Healthcare’s Hong Kong-based, family doctor-centric professional medical management model, while leveraging Ping An Good Doctor’s expertise in internet healthcare services. General practitioners and specialists provide both on-site and remote professional consultations, effectively delivering healthcare services tailored to patients’ needs. Upholding Max Healthcare’s service philosophy that emphasizes medical quality and process standardization, the outpatient department will actively implement and practice standardized medical diagnostic and treatment protocols in its service delivery.

Wang Tao, Chairman and CEO of Ping An Good Doctor, stated, “As a leading one-stop, full-process O2O health management and medical service platform in China, Ping An Good Doctor has reached 120 million registered users. This collaboration with Wiser Health will help users establish a closed-loop healthcare service integrating offline consultations and insurance payments. Leveraging our team of full-time family doctors and a standardized online auxiliary diagnostic system, we will provide users with preventive care and triage/referral services, referring them to Wiser Health’s specialist integrated medical centers in Hong Kong for further examination and treatment when necessary.”

Wang Tao revealed that medical experts from Ping An Good Doctor’s full-time medical team will be scheduled on a regular basis to see patients at Well Health clinics, providing a one-stop healthcare solution that spans online consultations, in-person visits, and expedited referral services.

Mr. Chan Kin Ping, Chairman, Chief Executive Officer and Executive Director of Perfect Medical Health Care Limited, stated: “The opening of ‘Shanghai Perfect Medical Clinic’ marks a significant milestone in the Group’s expansion into the mainland China market. The private healthcare services industry in mainland China has experienced rapid growth in recent years. With the government’s vigorous promotion of a ‘tiered diagnosis and treatment’ system, the Group believes that private and community-based medical services will become increasingly prevalent. Our collaboration with Ping An Good Doctor will further enable the Group to capitalize on the potential opportunities arising from the rapid growth of the healthcare services sector.”

"We are confident that, leveraging the Group’s long-standing operational history and strong brand reputation, we will be able to establish a solid foundation for the Group in the mainland China market and inject new momentum into business growth. Looking ahead, Max Healthcare aims to expand into the mainland market in a measured and orderly manner by applying the experience and expertise gained from managing and operating its Shanghai medical center, and to establish additional integrated medical centers in other first-tier cities on the mainland, thereby capitalizing on the substantial business opportunities available in China."

According to reports, in Hong Kong, Maxim Medical boasts a robust network of specialty centers strategically distributed across various districts. Notably, the "Maxim Specialty & Concept Center" located at the Kowloon Hotel in Tsim Sha Tsui, a prime location in Hong Kong, integrates specialty medical services, premium dental care, and medical aesthetic services. Its proximity to major transportation hubs ensures convenient access, positioning it as an ideal service hub in Hong Kong for patients referred from mainland China.

Figure: “Shanghai Yingjian Outpatient Clinic” is located in the core business district of Huangpu District, Puxi, Shanghai, providing patients with timely, convenient, and comprehensive medical services.

Max Health Medical Group Limited, established in 1997, is a leading private integrated healthcare services operator in Hong Kong. The Group possesses comprehensive outpatient capabilities covering general practitioner services, specialist medical services, and dental services. Through its strategic network of over 68 medical centers and 119 service points distributed across all 18 districts of Hong Kong, the Group operates under six major brands: Max Health Integrated Medical Centres, Max Health Medical Centres, Premier Healthcare, Jianhui Specialist Centres, Jianhui Dental, and KosDerm Aesthetic & Laser Centre. Upholding the corporate culture spirit of “Benevolence · Satisfaction,” the Group is committed to providing patient-centered, quality-focused services, thereby establishing a strong reputation.

Ping An Good Doctor was launched in April 2015. It is an O2O healthcare service platform built by Ping An Health Internet Technology Co., Ltd., a subsidiary of the Ping An Group. With online consultation services as its entry point, and leveraging big data mining, analysis, and application, it combines online and offline approaches to provide customers with diverse, content-rich, personalized medical and health management services. By the end of 2016, Ping An Good Doctor had surpassed 120 million registered users, with daily consultations exceeding 350,000, making it the medical mobile app with the highest user coverage in China.