Solv Secures $6.25M Series A Funding to Build Same-Day Urgent Care Appointment Platform

VCBeat has learned that Solv recently secured $6.25 million in Series A financing, led by Benchmark Capital, with private participation from Theresia Gouw (Co-founder of Aspect Ventures) and Malay Gandhi (Former CEO of Rock Health) of Ensemble Labs. Following this round, Bill Gurley of Benchmark Capital will join Solv’s board of directors.

The company will use these funds to open its beta client to more patients and medical centers in Fort Worth, later expanding the application to additional cities. The company is committed to becoming an industry leader and growing into a world-class enterprise.

The fact is that Americans wait an average of 24 days to schedule a new doctor’s appointment, leading many to forgo treatment or seek care at emergency rooms (ERs).

In fact, 130 million patients visited emergency departments in the United States last year, with nearly 66% presenting non-life-threatening health issues. If your condition is not life-threatening but requires immediate attention, an emergency department is the optimal choice. Just as consumers use smartphones to reserve restaurant tables or book ride-sharing services, 71% of them are also willing to manage their healthcare through mobile applications.

In response to this situation, Solv was founded in San Francisco in 2016. Its mobile appointment app enables patients to easily schedule same-day visits at urgent care centers. In late 2016, Solv launched its beta version in the Dallas–Fort Worth area, where thousands of patients have shown a strong preference for using the Solv technology platform.

For acute conditions (such as colds, fever, and sore throat), minor injuries, physical examinations, sexual health services, vaccinations, and other health concerns, patients can choose Solv. Solv makes the process of seeking medical care extremely simple. With just a tap on their smartphone, the system matches patients with nearby urgent care centers based on their location and symptoms, and identifies the most suitable appointment time.

Upon arrival at the emergency center, patients can quickly check in by presenting the registration code displayed on the Solv client app, thereby eliminating wait times. In terms of effectiveness, over 80% of Solv users receive treatment within two hours of booking. Patients can schedule appointments anytime and anywhere, as the platform operates 24/7, with one-third of all bookings made outside of regular business hours.

When in use, patients only need to upload a photo of their insurance card. Solv’s technology can quickly verify patient information and relay it to the attending physician in advance. If patients choose to pay out-of-pocket, Solv also offers exclusive discounts. Additionally, Solv can create and archive personal health records for patients, allowing them to book appointments with their preferred physicians with just a single click. Throughout the entire treatment process, Solv provides complete transparency for patients, enabling them to monitor real-time updates such as estimated wait times, insurance verification status, and projected costs.

Heather Fernandez, CEO of Solv, stated: “We developed Solv because we want people to be able to see a doctor easily within hours, rather than days or weeks. Unexpected health issues can arise any day, such as a sore throat or a child spraining an ankle during a Saturday soccer match. There should be a more convenient channel that enables you to receive timely treatment on the same day.”

As is well known, over the past decade, innovative healthcare service and treatment centers have increasingly focused on the quality and convenience of patient care. Solv’s advanced platform technology, combined with its seasoned leadership team, has the potential to transform how millions of Americans perceive and access healthcare.

For consumers, Solv saves them significant time and money; for clinic owners, Solv’s scheduling software helps improve the end-to-end patient experience by managing appointments, streamlining operations, and reducing wait times, thereby enhancing patient satisfaction with treatment centers.

With hundreds of millions of people now using smartphones and emergency centers gaining increasing favor among patients, Solv’s appointment platform has emerged as a new competitor in the industry.