WeDoctor Launches Home-Based Healthcare System with One-Tap Access to Dedicated Family Doctors

Liao Jieyuan, Founder of WeDoctor

On November 15, VCBeat (WeChat ID: vcbeat), as a strategic partner media outlet, was invited to participate in the inaugural International Smart Healthcare Conference. At the conference, WeDoctor unveiled the “WeDoctor Family Medical Service System,” a platform developed over seven years of dedicated effort.

Built on a “base + network nodes + terminals” architecture, this system leverages WeDoctor’s seven years of accumulated online and offline medical service capabilities to deliver care through intelligent health terminals to individuals, families, and institutions across diverse healthcare scenarios. It aims to provide hundreds of millions of Chinese families and users with convenient, proactive, and comprehensive family doctor services comparable to those available in Europe and the United States.

The report of the 19th National Congress of the Communist Party of China pointed out that it is necessary to strengthen the primary healthcare service system and the team of general practitioners, and vigorously promote the implementation of the "Healthy China" strategy. Currently, the proportion of general practitioners in China is only 7%, which is significantly lower than the 30%-50% seen in developed countries and regions. How to improve the efficiency of family doctor services in China and perfect the service mechanism has become the key to solving the difficulties in our country's family medical services.

As China’s leading internet healthcare platform, Weiyi had, by June 2017, connected with more than 2,400 key hospitals and 290,000 physicians across 30 provinces nationwide. It established over 100 regional medical service bases, including internet hospitals, medical consortia, and Weiyi General Practice Centers, and built a nationwide network of 18,000 medical service outlets encompassing community health service centers and pharmacy-clinics.

WeDoctor strategically invested in Jiuaitech, a leading Chinese manufacturer of smart health terminals, and jointly developed a series of smart health terminal products covering multiple scenarios including “home, mobile, and institutional” settings. It took the lead in China to establish a closed-loop home healthcare service system featuring “bases + outlets + terminals.”

WeDoctor Family Doctor establishes cloud-based health records for users, leveraging wearable devices and smart health terminals to continuously monitor vital signs and proactively provide comprehensive health management, thereby enhancing the health management capabilities of users and their families. Through WeDoctor health terminals, users can connect with their dedicated family doctor at the touch of a button. For common ailments, they can directly access video consultations, purchase medications online, and process medical insurance payments digitally. In cases of urgent or severe conditions, family doctors assist with appointment scheduling to facilitate convenient care at service bases. For complex and rare diseases, remote consultations with hospitals in Beijing, Shanghai, Guangzhou, or overseas are available. This one-stop platform comprehensively meets user needs across health management, medical services, health consumption, and health insurance.

At the conference on WeDoctor’s Family Medical Service System, WeDoctor also made a major announcement by launching two medical artificial intelligence products developed on the WeDoctor Cloud platform: “WeDoctor Intelligent Doctor” and “Huatuo Intelligent Doctor.” Currently, “Huatuo Intelligent Doctor,” which has generated over 1.6 million prescriptions, is being used in more than 300 traditional Chinese medicine (TCM) clinics across 11 prefecture-level cities in Zhejiang Province, empowering grassroots TCM practitioners with diagnostic and treatment capabilities comparable to those of “National TCM Masters.” “WeDoctor Intelligent Doctor” has achieved accuracy and specificity rates in auxiliary diagnosis for conditions such as diabetic retinopathy that surpass Google’s systems, demonstrating internationally leading medical AI capabilities and significantly enhancing physicians’ diagnostic proficiency.

At the press conference, Liao Jieyuan, founder of WeDoctor, stated that while delivering medical AI capabilities to WeDoctor’s family doctors, the company would also open its medical service and medical AI capabilities to the entire industry. This initiative aims to support government efforts in promoting family doctor contract services, help hospitals and physicians enhance their diagnostic and treatment capabilities, collaborate with pharmaceutical and insurance companies to build a healthcare industry chain, and join forces with various stakeholders to establish an open “Family Medical Service System.” By improving China’s primary healthcare system, WeDoctor seeks to provide continuous, proactive, and comprehensive family health and medical services to hundreds of millions of Chinese households, ushering in the intelligent era of family healthcare in China.