WeDoctor Unveils Internet Health Insurance Platform at World Internet Conference, Accelerates Smart Healthcare Strategy and Files IPO Prospectus

On the morning of December 4, WeDoctor was invited to attend the thematic press conference of the 4th World Internet Conference, where it unveiled its new smart healthcare strategy. As a key component of this strategy, the WeDoctor Internet Health Insurance Platform focuses primarily on health management, medical services, and insurance underwriting and claims processing, with e-commerce insurance as a supplementary element. The platform encompasses six core products: the Health Insurance Portal, Health E-Office, Insurance Underwriting and Claims Services, Wei Yi Bao Bei, Telesales Cloud, and Health Account. WeDoctor’s first batch of strategic partners, including Industrial Bank, ZhongAn Insurance, and Generali China Life, jointly launched the platform with WeDoctor at the Wuzhen venue.

WeDoctor Internet Health Insurance Platform Launches

Chen Ning, General Manager of WeDoctor’s Internet Health Insurance Platform, stated that WeDoctor will curate insurance products from various insurers through a rigorous selection process. By leveraging WeDoctor’s accumulated big data, the platform will provide precise, intelligent recommendations tailored to different scenarios, offering users a one-stop service for online purchasing, healthcare services, and claims processing. The goal is to build a health insurance platform that is trusted by the public, delivers considerate service, and fosters an open, win-win ecosystem. It is understood that users can purchase medical insurance, critical illness insurance, and accident insurance on demand via the health insurance portal. WeDoctor has introduced diverse insurance products tailored to different demographic groups, significantly enhancing users’ freedom of choice. Enrolled users can also access online services provided by more than 2,400 hospitals and 290,000 doctors under the WeDoctor network. The integration of health management, medical services, insurance e-commerce, and underwriting and claims processing creates a synergistic, organic ecosystem, delivering comprehensive health protection services to users.

Previously, direct billing and expedited claims settlement for commercial health insurance were services reserved exclusively for high-end insurance policies. Now, driven by “Internet + Healthcare” technology, WeDoctor’s Commercial Insurance Data Service Platform has extended these benefits to a broader user base. By migrating the claims process online, the platform has reduced underwriting and claims processing time from three weeks to just three seconds. This transformation not only significantly enhances user experience but also lowers the difficulty and cost of underwriting investigations and claim payouts for insurers. Furthermore, it streamlines workflows, boosts customer satisfaction, and helps hospitals improve the efficiency of their internal payment and settlement processes.

“Connectivity” and “Empowerment” emerged as two key terms frequently highlighted at the press conference. By leveraging connectivity and empowerment, WeDoctor will assist financial institutions in delivering differentiated services across scenarios, user segments, and channels, thereby enhancing customer acquisition, improving service quality, and strengthening user stickiness. Through its connections with insurance institutions, WeDoctor will empower insurers in areas such as health management, medical services, underwriting and claims processing, agents, and intelligent telemarketing, helping them achieve “quality improvement and efficiency gains.” Meanwhile, financial and insurance institutions will also empower internet healthcare platforms, ultimately creating value that benefits a broader user base.

According to VCBeat, WeDoctor has currently established partnerships with more than 30 well-known insurance companies, including ZhongAn Insurance, Generali China Life, MetLife, Taikang Pension, and PICC Health. Su Yingqi, President of WeDoctor, stated that by leveraging core competencies in information technology, artificial intelligence, healthcare services, and health finance, WeDoctor has built a complete closed-loop service system, efficiently empowering the medical and healthcare industry. In the future, relying on its robust “terminal + outlet + base” medical service supply network and utilizing technologies such as the internet and artificial intelligence, WeDoctor will continue to collaborate with major insurance companies, banks, and other financial institutions to co-develop innovative products, driving the intelligent upgrading of the industry.