Chuangye Software Powers Full Launch of Internet Hospital at Jinshan Hospital Affiliated with Fudan University
VCBeat (WeChat Official Account: vcbeat) has learned that the internet hospital jointly developed by Jinshan Hospital Affiliated to Fudan University and B-Soft has recently launched all its services. This initiative aims to promote refined hospital management by optimizing processes and providing safe, effective medical services, thereby enhancing patients’ healthcare experience. Additionally, it strengthens the collection, analysis, and application of comprehensive hospital performance data.
Hospital Profile
Jinshan Hospital, Fudan University (hereinafter referred to as “Jinshan Hospital”) is a tertiary general hospital and a Shanghai Civilized Unit, featuring comprehensive specialized departments, advanced medical equipment, and integrated functions in medical care, teaching, scientific research, and disease prevention. The hospital has an approved capacity of 700 beds and employs 1,234 staff members, among whom 92.6% are medical and technical professionals. This includes 132 senior-title professionals, 170 individuals holding master’s degrees or higher, 33 master’s supervisors, and 9 doctoral supervisors. The hospital comprises 27 clinical departments and 8 medical technology divisions, and also hosts the Institute for Occupational Disease Prevention and Control, the Jinshan District Eye Disease Prevention and Control Institute, and the Jinshan District Nuclear and Chemical Emergency Medical Center. In the course of healthcare reform, Jinshan Hospital emphasizes the integration of institutional development with technological application, and constructing a new model of healthcare services tailored to the mobile internet era is a key task of its reform initiatives.
Panoramic View of Construction Effectiveness
By accessing Jinshan Hospital via mobile internet, patients can view hospital information and learn about physician resources and scheduling anytime, anywhere. In addition to enabling time-slot-based appointment registration through mobile devices, the platform also features real-time intelligent queuing, mobile payment for medical expenses, access to test reports, and personal health management. These capabilities effectively address common public concerns such as long queues for registration, waiting, and payment, as well as brief consultation times with physicians.
1. Login and Registration: Patients download the "Jinshan Hospital Affiliated to Fudan University" APP, enter the page to register as a user and complete basic information, then they can proceed with the medical consultation process;
2. Registration Appointment and Check-in: Through "Appointment Registration," patients can register for on-site general outpatient visits or schedule future appointments with specialists. After successful registration, as long as patients arrive within a one-kilometer radius of the hospital before their scheduled appointment time, they can click "Check-in" to complete online payment of the registration fee and receive a queue number, thereby saving time spent waiting in line for on-site registration.
3. Queue and Call System: Patients can view the doctor's consultation progress in real time by simply clicking on "Queue and Call," allowing them to proceed to the waiting area when their number is approaching, thereby saving time spent waiting on-site;
4. Mobile Payment: After the doctor issues a prescription for diagnosis and treatment, patients can click on "Mobile Payment" to pay online for medication, laboratory tests, and other related fees. With the barcode that appears after payment, patients can proceed to the pharmacy to collect their medications or undergo the relevant tests.
5. Report Inquiry After completing laboratory and imaging tests, patients can access their reports online via mobile devices, eliminating the need to return to the hospital in person to collect them.
In addition, paper invoices can be printed via self-service printers. For inpatient services, functions for inpatient deposit payment and daily bill viewing have been enabled, while online settlement of inpatient expenses will be gradually rolled out in the future.
Physicians across all departments at Jinshan Hospital can leverage mobile-based medical workflow support services to optimize the allocation of medical resources, reduce clinical workload, and standardize diagnostic documentation. This facilitates teaching and academic exchange, thereby tangibly enhancing the operational efficiency of healthcare professionals. Furthermore, these services have demonstrated significant promotional effects in business expansion, medical quality control, administrative management, and the advancement of clinical standards.
Leverage big data analytics to develop mobile decision-support solutions tailored to the management characteristics of Jinshan Hospital, providing hospital administrators with data samples and analytical support. This enables comprehensive monitoring of medical quality, analysis of operational data, and full acquisition of information on healthcare service quality, disease distribution, and composition, thereby offering mobile-enabled references for managerial decision-making and research planning.
Cooperation Milestones
Project Name: Jinshan Hospital Internet Medical Services
Date of Cooperation Agreement: March 14, 2017
Official Launch Date: April 2018
Implementation Period: 7 Months
Project Acceptance Date: May 30, 2018
Source: B-Soft